• Home
  • About
  • Blog
  • News
  • Events
  • Media
  • Video
  • Glossary
  • Contact
  • Download
  • RSS

Introduction: Ubiquitous Human Computing

November 10th, 2009  |  by elisabeth  |  Published in Future of the Internet, ubicomp  |  7 Comments

Those of you who follow Professor Zittrain’s work know that he’s been writing and thinking about ubiquitous human computing for the last several months. Another name for it might be distributed human computing: the phenomenon of disaggregating a task into component pieces and then parceling them out around the world. Perhaps the best-known example is Amazon Mechanical Turk, where simple tasks that cannot be done by a computer—for example, labeling images—are outsourced to anyone with an internet connection for 1 or 2 cents apiece. All the way at the other end of the scale, a company might pay $20,000 to anyone who can synthesize a certain kind of molecule. In between, a small company might offer hundreds of dollars for someone to design its website. (The US House of Representatives—not exactly a small company—recently paid $1500 for that service.)

If you’re interested in some preliminary musings on the subject, you can find Prof. Zittrain’s short paper here and a video here. This blog will start covering ubiquitous computing more in the next few months—collecting examples of the phenomenon, evaluating potential areas of concern, and pointing out times when ubicomp does well.

To start off on a good note, here’s a great example of a company taking advantage of ubicomp’s strengths: CrowdFlower.com is a site that uses Amazon Mechanical Turk’s technology to create work for refugees in Africa. AMT, as noted, allows companies to parcel out tasks that are simple but can’t be done by a computer. One problem with AMT is that it’s hard to check answers for quality; people may not understand the task, may not speak the language well, or may just blow through the task to rack up the payment. There are different strategies for dealing with the problem; this article, for instance, describes how to design certain types of tasks for maximum effectiveness. What Crowdflower does instead is charge a premium to have independent users double-check the work.

CrowdFlower has started a project called GiveWork. CrowdFlower employees train refugees in Africa to do AMT tasks. iPhone users who have downloaded a free app can then donate a minute or two to double-check the work. (In fact, AMT users frequently say that they’re doing tasks not solely for the money, but because the tasks are easy and amusing, like solitaire. CrowdFlower pushes that angle to iPhone users.) Once the iPhone user has approved the work, it’s sent off the the company that requested it, and the refugee is paid. You can check out more details on CrowdFlower’s website.

This is cool: it gets real work in the hands of people who can complete it and for whom the money is desperately important. There are plenty of things to worry about with ubicomp—labor standards, the disaffection that comes with assembly line work, doing a piece of a task without being able to evaluate the moral valence of the whole—but the potential should be nourished.

—By Elisabeth Oppenheimer

Responses

Feed
  1. Saqib Ali says:

    November 10th, 2009 at 5:16 pm (#)

    For reader who are new to the concept of Mechanical Turk, check out http://www.thesheepmarket.com/ .

    TheSheepMarket.com is a collection of 10,000 sheep made by workers on Amazon’s Mechanical Turk. Workers were paid $0.02 to “draw a sheep facing to the left.”

  2. Ian Brown says:

    November 10th, 2009 at 6:08 pm (#)

    Calling it ubicomp is confusing – that term has been used as a synonym for pervasive computing for many years now.

  3. Ubiquitous Human Computing « Sapientia et Doctrina says:

    November 10th, 2009 at 9:45 pm (#)

    [...] Read more .. .. [...]

  4. Seth Finkelstein says:

    November 10th, 2009 at 10:41 pm (#)

    I like the focus on this topic, and the intellectual leadership that can come out of the work. It’s great to have someone of this stature talking about the issues and thus providing the validation for others to discuss them. I desperately hope it doesn’t turn into apologism for digital sharecropping and electronic sweatshops. But the initial material is encouraging.

  5. Saqib Ali says:

    November 11th, 2009 at 2:38 pm (#)

    No wikipedia artikle on Ubiquitous Human Computing??? So I started one:
    http://en.wikipedia.org/wiki/Ubiquitous_Human_Computing

    I will add more content soon…….

  6. InfoBore 88 « ubiwar | conflict in n dimensions says:

    November 14th, 2009 at 5:46 pm (#)

    [...] Introduction: Ubiquitous Human Computing – The Future of the Internet Possibly related posts: (automatically generated)Homeland Security Names New Cybersecurity OfficialsSnowe, Rockefeller Eye Cybersecurity CzarInternational Health News 10/17/2008 This entry was written by Tim Stevens, posted on 14 November 2009 at 23:45, filed under ubiwar and tagged augmented reality, China, cybersecurity, cyberwar, hacking, Iran, radicalisation, social media, surveillance, terrorism, Twitter, virtual worlds, virtuality. Bookmark the permalink. Follow any comments here with the RSS feed for this post. Post a comment or leave a trackback: Trackback URL. « Ubiwar Interview With Douglas Crescenzi [...]

  7. Citizens of Farmville, petition your (real) representatives! :: The Future of the Internet — And How to Stop It says:

    December 28th, 2009 at 9:16 am (#)

    [...] worries about ubiquitous human computing*—summarized in this earlier post—fall into two broad categories. First, there are potential bad effects on the workers, since [...]

Blog

  • Dropbox Ran Afoul of Apple’s App Store Review Guidelines: So What?
  • Last week, a number of developers reported that Apple was rejecting iOS applications that used Dropbox, a popular cloud file storage and backup system. An initial thread on the Dropbox developers’ forum has led to a outpouring of tech news full of hyperbolic claims. However, none of this reporting has covered the real problem – Apple is now more concerned about protecting its business model than serving its users or its developers.  Read more »

  • Help pioneer Casebook: The Next Generation
  • We at the H2O project are seeking a full-time Project Manager. H2O is an online platform for textbook development and distribution, currently in a pilot stage. H2O is based on the open source model – instead of locking down materials in formalized textbooks, we believe that course books can be free (as in free speech) for everyone to access and, equally important, build upon.

    Using H2O, professors can freely pull together materials for a course by selecting cases, editing those cases to the sections that are most relevant, and grouping them into readings. Once the materials are assembled, they can be copied in part or in whole by other interested faculty and then edited further.  H2O has been successfully piloted in JZ’s 1L Torts class, and will be rolling out further over the coming year.

    H2O’s project manager will play a leading role in shepherding H2O into its next phase, which will focus on developing new materials and incorporating additional features, in order to expand the platform beyond its law school roots.

    H2O is a  joint project of the Berkman Center for Internet & Society and the Harvard Law School library.  The Project Manager will be housed at the HLS Library and work in close collaboration with lead members of the Library Innovation Lab team; he/she will also work closely with the Berkman Center and current H2O teams. More info and job posting here.

  • Meme patrol: “When something online is free, you’re not the customer, you’re the product.”
  • I participated in the Berkman Center’s fascinating HyperPublic symposium in the summer of 2011.  When moderating a panel I invoked the aphorism that “When something online is free, you’re not the customer, you’re the product.”  It’s a way of encapsulating the idea that online free services usually make money by extracting lots of data from users — and then selling that data, or using it for targeted availability of those users for advertising, to advertisers.  In that sense, the advertisers are the clients, and the users enjoying free content are what’s being sold.  (Of course, sometimes that happens even when the user pays.)

    I didn’t coin the phrase, and since it was featured (and attributed to me!) in wordsmith.org’s wildly popular “word a day” as a thought for the day accompanying the word “enceinte” — I sought to nail down its provenance.

    The first use of the quote that we can find is as a comment within the famed MetaFilter community  in August 2010. The user’s name is blue_beetle, who might be someone named Andrew Lewis.  It’s entirely possible I saw it there, as MeFi is one of my five favorite sites on the Web.

    Similar sentiments (whether drawn from that source or independently invented) have been expressed by Bruce Schneier in October 2010 and by Douglas Rushkoff in September ’11.

    The phrase “you’re the product” also apparently appeared in a 1986 speech by President Reagan about the drug war.

    Just say know.

    –KA and JZ

  • OS X Mountain Lion and Gatekeeper
  • This week, Apple announced that it was moving to a new, faster OS X operating system development cycle, starting with the release of Mountain Lion next summer.  It previewed a number of features for the OS, and released some parts in beta.

    Mountain Lion is slated to include a feature called Gatekeeper as part of the security and privacy settings. Gatekeeper allows administrators (those with full privileges on a Mac) to limit the applications that can run on the Mac.  They can choose among allowing apps downloaded from the Mac App Store only, or apps from outside the Store so long as they are digitally signed to Apple’s satisfaction by their developers, or apps from anywhere.  (The latter has been the way both Mac and Windows PCs have worked, for better or worse, since the introduction of the Apple II in 1977.) Read more »

  • GPS-based Insurance Rates: The Devil is in the (Data) Details
  • A British insurance company called Motaquote has teamed up with TomTom, the GPS manufacturer to offer insurance prices based on data gathered by GPS. Fair Pay Insurance, Motaquote’s new program, is an opt-in insurance pricing scheme where drivers will get a free GPS unit in return for potentially lower (but possibly higher) premiums. The GPS unit will provide all the traditional navigational services as well as warn drivers when they corner too sharply or brake too hard. Read more »

About Jonathan Zittrain

jonathan zittrain

Jonathan Zittrain is Professor of Law at Harvard Law School and co-founder of the Berkman Center for Internet and Society at Harvard Law School

RSS Tweets from Z

  • An error has occurred; the feed is probably down. Try again later.

Blog Archives



Creative Commons BY-NC-SA Jonathan Zittrain unless otherwise noted.
Powered by WordPress using Gridline Lite.