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Taking More than Candy from a Baby

June 13th, 2012  |  by Kendra Albert  |  Published in Future of the Internet

Update – 10/17/2012: The parties involved in the lawsuit – Speak for Yourself and SCS/PRC reached a settlement, allowing the app to remain in the Android and iOS app stores. More at the Nieder family blog.

Original Post:

Generativity hasn’t had a poster child — until now.

Meet Maya, a four-year-old child who could lose her ability to speak with the elimination of an app from the iOS App Store.

As detailed in the Nieder family’s original blog post on the subject, Maya uses Speak for Yourself (SfY), an iPad app that serves as an “augmentative and alternative communication” (AAC) device. Before finding SfY, Maya had tried multiple AAC devices, but hadn’t found one that worked for her.

In March, Speak for Yourself, LLC was sued by two companies, Semantic Compaction Systems (SCS) and Prentke Romich Company (PRC). Both produce AAC hardware — but not apps — and filed suit against SfY for alleged infringement upon their patents. Maya’s mother Dana has posted coverage of the lawsuit on her blog, Uncommon Sense. The lawsuit against SfY is ongoing, with a trial scheduled to begin soon.

The patent lawsuit has nothing to do with the app ecosystem on its own terms — Apple is not a party.  However, SfY was pulled from the iOS App Store on June 4th by Apple at the request of SCS/PRC. SfY has asked the court to tell SCS to tell Apple (!) to put the software back. The motion for SfY describes the process that it went through with Apple after the initial challenge was lodged.  SfY says that it was required to send Apple proof that the app did not infringe, after lawyers for SCS/PRC submitted a copy of the patent complaint.

Apple is not in a position of expertise or authority to evaluate these types of patent claims, though it is no stranger to patent litigation itself.  So why did Apple pull the app, especially in a circumstance in which it would be provoking the public’s ire by — you can see the blog entries write themselves — potentially taking away a little girl’s voice?

One answer may be fear of being drawn into the litigation — in particular, being found liable for secondary patent infringement.  A recent Supreme Court case, Global-Tech Appliances, inc. v. SEB S.A., held that once a distributor has actual knowledge of a patent — in this case, one covering a deep fryer that the distributor was selling — it can be liable for “induced infringement.” After SCS/PRC complained to Apple, Apple might be said to have actual knowledge of the patent at issue. Thus, if the app were found to infringe and Apple did not remove it from its store, Apple could be liable for inducement, a problem that a prior generation of technology platform makers never had to contend with.  No one thought Microsoft responsible for every piece of software written for Windows — even software that was the subject of intense legal fighting, such as Napster and Grokster.

Apple’s action, which we’re inferring was based on sound or at least typically risk-averse legal strategy, puts it a very strange position. On the one hand, it is defending app developers from patent trolls like Lodsys, and on the other, it has to pull apps before a court can even rule on whether they infringe on a patent.  Perhaps patents need a DMCA-style notice and takedown regime, where app developers would have the right to contest the patent claims and have their application stay in the store.  At the very least, there should be clarification of the boundaries of secondary patent infringement in these circumstances — apps aren’t deep fryers, and to treat them as such risks changing the status quo, not maintaining it.  Today it’s not possible to dispossess all deep fryer owners of their cookware, even if it were found infringing.

It’s a sad reality of walled gardens like the iOS app store that developers are entirely dependent on one company for distribution, and have little recourse in cases like this one, even where the walled garden’s owner may not even be happy with the outcome. Apple has the power to determine what apps are in the iOS app store, and by tying itself to one distribution platform, SfY has ensured that it can’t function without permission from Apple. Yet it can’t reach typical iPhone and iPad owners without using the platform.

This is hardly the first case of a single platform distribution model suddenly whipsawing a developer — and its customers. For example, in 2010, Facebook banned applications from a company called LOLapps, including its game Critter Island. Critter Island’s active monthly users went from 13 million to zero over the course of a day.

SfY isn’t the only party affected by Apple’s legal caution. As her family points out, although Maya still has the application on her iPad, and can still use it for the time being, any update to the iOS environment (like iOS 6) could break SfY, rendering Maya incapable of speaking again. Without access to the App Store, the SfY development team cannot push out updates or fix bugs. The SfY application is an orphan, unable to phone home. Various commenters have mentioned that Maya’s parents can disconnect the iPad from the Internet, keeping it in airplane mode forever to prevent the OS from being updated, or jailbreak the iPad and hope the application keeps running. These are self-evidently awful solutions — so much so as to count more as kludges.

Moreover, nothing prevents SCS/PRC from asking Apple to remove all copies of the SfY app from iOS devices, just like Amazon did with Kindle copies of 1984. Maya’s copy might be safe only if her parents have taken one of the actions mentioned above. But the SfY application isn’t just used by Maya, and there may be other people with special needs who currently rely on it and have no idea about the patent infringement case.

Apple has never publicly admitted to retroactively yanking applications from individual devices, but that may not matter. Apple has the ability to do so, and in the past, courts in cases such as TiVo vs. Echostar (discussed at length in Chapter 5 of Future of the Internet) have required companies to modify their existing, tethered products to remove infringing functionality. Echostar did modify the code of its existing devices in an attempt to avoid patent infringement, but not sufficiently in the eyes of the court. In the end, Echostar was ordered to license TiVo’s patent — a possible outcome here. An injunction from the court, if SfY is found infringing, could force Apple to pull the application from existing devices. Maya and other SfY users could become victims of perfect enforcement.

Speak for Yourself is a vivid example of how the move from product to service in software — “tethering” — and the resulting prospects for perfect enforcement can combine to create a circumstance where Apple may be legally required or strongly incented to pull an incredibly useful application from its devices, thus removing it from use by the people who need it in a way that a prior generation of devices could not possibly have been disabled.

The remedy for patent infringement should lie in damages against the manufacturer or a court order reflecting a considered judicial act, rather than a simple risk aversion by a private party with no dog in the fight. Now that Apple has shown that a nasty note on legal letterhead  is enough to get an app pulled, app developers simply may not even try to fight a long patent war.  And here, the deprivation of the app is a deprivation of a child’s speech.  We’ve gone out of the frying pan and into the deep fryer.

–by Kendra Albert, Nick Fazzio, and Jonathan Zittrain

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  • The Future of the Internet: Five Years Later
  • In 2008, The Future of the Internet called attention to a “sea change” in the way consumer devices interact with the Internet. “The future is not one of generative PCs attached to a generative network,” the book warns; “it is instead one of sterile appliances tethered to a network of control.” In response to the security threats posed by malicious third-party code, increasing numbers of users will likely gravitate towards gadgets “tethered” by continuous communication between product and vendor. And this proliferation of tethered computing—the “appliancization” of PCs—will deal a serious blow to the principles of generativity and free expression that drove the early Internet.

    Since the publication of The Future of the Internet, the ethos of strict appliancization has taken a new turn. In 2011, Professor Zittrain wrote an update on the book’s message: “at the time of the book’s drafting, the alternatives seemed stark: the “sterile” iPhone that ran only Apple’s software on the one hand, and the chaotic PC that ran anything ending in .exe on the other. The iPhone’s openness to outside code beginning in ’08 changed all that. It became what I call “contingently generative” — it runs outside code after approval (and then until it doesn’t).” This trend towards contingently generative models continues into the present day, and represents a shift similar in many respects to the one The Future of the Internet predicted.

    Jon Brodkin and Peter Bright’s Ars Technica op-ed on the Microsoft Metro app store offers some valuable commentary on a big development in this “sea change.” The article recognizes that “Microsoft is imitating Apple in one very bad way, by limiting the distribution of Metro applications to a Microsoft-controlled app store… by bringing Windows to tablets, Microsoft could strike a blow for openness in a market dominated by a closed system. Instead, Microsoft is bringing the same restrictions found on iPads to both Windows tablets and PCs.” As forecasted by The Future of the Internet, devices that only run approved code are gaining popularity. Metro, the curated user interface that has found its way onto Microsoft’s tablets and PCs (in the case of the PCs, alongside a fully-functional desktop mode capable of side-loading non-Windows Store applications), won’t run applications from outside the Windows Store. Moreover, the apps available through the Store are subject to a bevy of restrictions on content. With these restrictions on installable applications come the restrictions on generativity that The Future of the Internet anticipated: “lock down the device, and network censorship and control can be extraordinarily reinforced.” And, as the Ars Technica piece observes, the Windows Store’s rules would exclude critically-acclaimed content like the video game Elder Scrolls: Skyrim, simply for its PEGI 18/ESRB M rating. It isn’t hard to extrapolate, as Brodkin and Bright do, that these rules could give rise to debacles similar to Apple’s (repealed) ban of a satire app developed by a Pulitzer Prize winner.

    Though the Windows Store’s restrictions resemble Apple’s policies in many ways, there is a crucial difference: Metro-running Windows 8 products are designed as PC replacements, rather than sui generis devices like the iPad. And since Windows desktops have long been preferred gaming platforms, the theoretical exclusion of content like Skyrim from the Windows Store makes Windows 8’s emphasis on the Metro interface particularly jarring.

    With Metro, Microsoft has made a decisive move towards contingent generativity. Brodkin and Bright note that “there are security benefits to a closed app store model, particularly for less tech-savvy users who may not understand all the dangers on the Web. There are also, arguably, convenience benefits; end-users can be reasonably confident that the apps they download will work correctly and be at least marginally useful…But while these security and convenience benefits might be enough to justify the existence of a curated app store, they don’t justify the decision to make that store the only option for all users. Informed users should be allowed to install applications from wherever they want.” Brodkin and Bright prefer a system like Gatekeeper, a fixture in newer versions of Apple’s OS X, from Mountain Lion forward. Gatekeeper gives users the choice to restrict their operating system to App Store apps and outside apps that have been signed with Apple-issued Developer IDs, or open up the device to all programs, whether or not they’ve been vetted by Apple. The “Future of the Internet” Blog is fairly enthusiastic about Gatekeeper: about a year ago, a post here suggested that “the middle ground of allowing non-App Store signed code may represent the best of both worlds.” But we were quick to warn that Gatekeeper strikes a tenuous balance: “one small tweak — lose that Control-click for sideloading — and OS X could fully merge with iOS, both in functionality and in security methods.” Metro’s riff on content control could be just that sort of tweak—especially given recent speculation that Microsoft may dump desktop mode in Windows 9, leaving only Metro.

    Moreover, a contingently generative business model like the Windows Store’s carries some ethical implications that, while not damning, are certainly worth examining. Distribution systems like the Windows Store, Apple’s App Store, and the Android Market receive 30% of the sales revenue from applications sold in their stores (in the Windows Store, this cut drops to 20% after an app reaches $25,000 USD in revenue). Further restrictions on side-loading in new operating systems would drive a great deal of business towards big companies’ proprietary marketplaces—and with that traffic would come big payouts. With the uptick in store traffic that tighter gatekeeping would engender, it’s easy to imagine the equilibrium of Mac’s OS X Gatekeeper being forsaken for more restrictive, and more lucrative, operating systems. To analogize, a la The Future of the Internet: when the company that makes your computer requires you to install programs through their official store, it isn’t so different from the company that makes your toaster forcing you to buy from their bakery—and taking a cut out of every bread purchase you make.

    Even though Windows 8 PC users can still make use of a fully-functioning desktop operating system, Microsoft’s failure to include a side-loading option for the heavily-emphasized Metro interface—particularly in devices marketed as PC replacements—is a step in the wrong direction. It’s also an indication that the seas are changing in the way The Future of the Internet predicted. Given that Android’s more open approach to outside applications[1] still leaves the Android Market increasingly economically viable, Ars Technica is right to voice its disappointment in xenophobic operating systems like iOS and Metro.

    - Ben Sobel, Kendra Albert, and JZ

    [1] Though the Google Play approach to openness is far from perfect! Ad-Blocking apps were recently pulled from the Play Store, in a move that will come to illustrate just how viable it is to distribute a side-loaded Android app without any help from the Play Store.

  • Rock star RA wanted
  • I’m seeking a full-time one-year rock star research associate to engage with a variety of projects and classes, with a broad opportunity to immerse in cyberlaw and Internet topics.   Blurb below, with more information on how to apply at <http://cyber.law.harvard.edu/getinvolved/jzra>.  …JZ

    –

    Professor Jonathan Zittrain of Harvard Law School, the Harvard Kennedy School of Government, the Harvard School of Engineering and Applied Sciences, and the Berkman Center for Internet & Society, seeks a full-time research associate in Cambridge, MA for a period of one year, beginning no sooner than June 1, 2013.

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    Research is often self-directed with little outside guidance beyond broad outlines and themes (though occasional targeted research assignment for a specific fact or image can be expected, and feedback is provided), so the ability to quickly critically appraise sources and identify interesting, relevant and original paths is essential. Wide-ranging interests and the ability to work on almost any issue or topic that arises is a plus, as is an ability to ramp up quickly on unfamiliar fields or topic areas. Excellent writing and editorial skills with an attention to detail are also required.

    This job is an ideal opportunity for those interested in future graduate school or law school studies, whether currently admitted or still applying to such programs.

    Over the course of the year, a motivated individual will sharpen and focus his or her research agenda and make valuable contributions (in his or her own name) to the field of cyberlaw and beyond, while being exposed to interesting thinkers in academia, industry, and government. A research associate in this position will work very closely with Professor Jonathan Zittrain and his team, assisting in a variety of research areas, e.g. ubiquitous human computing, mesh networking, and cybersecurity, as well as on topics around access to knowledge and open scholarly publishing under the auspices of the Harvard Law School Library.

    The position will not start before June 1, 2013.  As with all Berkman staff positions, this is a term position, ending June 30, 2014.

  • F-T: Don’t sue over tweets
  • I just published a short piece in the F-T in the wake of legal threats against users who tweeted or retweeted a link to a BBC report of child abuse that turned out to be wrong.  Here’s the full text –

    Those who didn’t see the false child abuse accusations against Lord Alistair McAlpine on an ill-considered BBC documentary may have instead heard about them through social media. This week, London’s Metropolitan Police suggested they might file charges against those Twitter users who sullied the reputation of the retired Conservative politician by knowingly repeating the lie that he was a child abuser. But the police may be less fearsome to the average BBC-linking tweeter than Lord McAlpine himself. Read more »

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About Jonathan Zittrain

jonathan zittrain

Jonathan Zittrain is Professor of Law at Harvard Law School and co-founder of the Berkman Center for Internet and Society at Harvard Law School

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