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Do we need a new Internet?

February 17th, 2009  |  by jz  |  Published in Book, Future of the Internet, Generativity, news  |  2 Comments

John Markoff’s article in the NYT about Internet vulnerabilities and projects like Stanford’s Clean Slate has been getting a lot of attention, including a thoughtful response from David Isenberg.  David’s right that a lot of the ideas in the NYT piece echo my book’s thesis.  Here’s my reply to David:

Suppose that we agree on a rough (to some, controversial) value judgment: the Internet’s architectural openness (its “generativity”) — and its progression into the mainstream — has been a genuinely awesome thing, facilitating radical (and mostly good) revolutions in how we express and entertain ourselves, how we learn, how we shop, essentially in how meaning is made. 

Then: is there a signal threat to it apart from the ones arising from people (and regulators) who reject or are harmed by the Net’s openness even when it’s functioning as designed?  I.e., apart from those who don’t share the value judgment about openness?

I gather that some say no.  David Akin and David Isenberg, and perhaps Gene S. (although he sort of seems to say “a pox on both your houses”), say that for all its vulnerabilities, the Internet manages to keep on ticking, and suggestions that there is a growing — perhaps existential — threat to its functioning arising from anti-libertarian control freaks and mercenary security vendors — those who benefit from rejecting its generative premise rather than those who want to save it.

I say yes.  It’s an tough empirical question and there is plenty of room for disagreement — much of this is crystal ball gazing — but it clouds the ball further to argue that anyone who tries to describe the threat is only doing so because he or she seeks lockdown.  I worry both about the problem that will, if no better alternatives are offered, drive people away from open systems, and life in the gated communities that will welcome them.

So what’s the problem?  As Gene says, the issue is not only with networks that are not secure, but also the endpoints: reprogrammable machines, PCs, that provide the basis for the botnets that can wreak various forms of havoc.  It’s a miracle and an absurdity that infused in homes, workplaces, and laps around the world are PCs that can be repurposed in an instant, running code from the other side of the world without the vendor of the machine or its operating system, or the network service provider, having anything to say about it.  That’s how an innovation like Skype — or, for that matter, a Web browser — can come about and hit prime time.  It’s also how worms and viruses spread, and it’s not just about OS bugs: many of these come in through the front door, with the user choosing to run new code without understanding what’s hidden within it.  I remember Microsoft’s “first immutable law of security“:

There’s a nice analogy between running a program and eating a sandwich. If a stranger walked up to you and handed you a sandwich, would you eat it? Probably not. How about if your best friend gave you a sandwich? Maybe you would, maybe you wouldn’t — it depends on whether she made it or found it lying in the street. Apply the same critical thought to a program that you would to a sandwich, and you’ll usually be safe.”

This is well intentioned, of course — we know what the author is trying to say by it — but it’s also crazy.  Millions of years of evolution have helped us intuitively discern a good sandwich from a rotten one, and we don’t continually ingest little bits of food every few minutes as we walk down the street.  There’s no such help with code.  That’s why for 99.9% of the people out there, the idea of merrily running any code they see is already a fiction.  (Most of the .1% are people who just don’t care if their PCs melt, rather than geeks who know how to secure them.)  People turn to anti-virus vendors, firewall makers, and all the other patchy tech that Gene rightly dismisses as baling wire and twine.  If that’s all they’ve got, people will be ripe for persuasion that they should lock themselves down more, opting for sterile environments like the Kindle for more and more tasks, or hybrid environments like that of the iPhone or Facebook Apps: outside code can run, but only with the prospective and ongoing  permission of the platform operator.  These are attractive solutions — I love my iPhone — but they are worrisome in the big picture, especially as the model for them begins to predominate across all software.  Already, many of the otherwise-generative machines out there are being locked down by the boxes’ actual owners: PCs in corporate environments, schools, cyber cafes, and libraries are frequently unable to run new code without bureaucratized approval.  And in the developing world, much of the excitement around the adoption of mobile platforms instead of clunky PCs tends, with a few notable exceptions, to play into the walled gardens.  Where demand goes, supply follows: for the next generation of geeks and tinkerers, many find these walled gardens to be an unremarkable feature of the landscape.  Today’s kidz are coding for Facebook and iPhone, not for GNU/Linux or Windows.

It’s not much answer to say: “Well, *I* don’t have problems with viruses; it’s just losers who don’t know how to protect their machines.  Let them have a playpen, then.”  This response reminds me of the end of Atlas Shrugged, when the handful of good capitalists retreat to a golden valley and mow each others’ lawns in a new economy, while the rest of the world melts.  I don’t want an Internet where only the nerds remain.  (USENET was fun, but …)

So, David’s subject line sounds right to me: “Fixing the Internet might break it worse than it’s broken now.”  But that doesn’t mean that we should accept the status quo.  If we do, we’ll lose it — or we’ll find that we’re one of a comparative handful clinging to it as everyone else migrates away.

What are the solutions that aren’t iatrogenic?  I’m less sanguine than many on this list that some sort of liability regime for buggy code is the way to go, both because I think it will in many cases lead to less generative platforms and because the problem transcends mere bugs in code.  (For a more detailed treatment of this, see <http://yupnet.org/zittrain/archives/18#29>.) And “more training” for users would be great, but seems unrealistic.  We need solutions that require only a critical mass of people to implement, rather than counting on lots and lots of people to suddenly become tinkerers themselves — even as they rightly should enjoy the benefits of an experimentalist culture like that of the Internet and PC.  My own ideas run less in the direction of re-architecting the entire Internet, though I’m intrigued by the Clean Slate project and its siblings, like that run by David Clark at MIT.  David Isenberg is right that I’ve suggested some promise in virtual machine technology that allows promising but suspect code to run in a “red” zone, but this approach also has limits and drawbacks.  (Who decides what’s red and green when the users’ cluelessness is what gives rise to the need for a red zone at all?)  See, e.g., <http://yupnet.org/zittrain/archives/18#6>.

Instead, I think that collecting and making available more data about the shape of the problem can help enormously.  We really don’t know what’s going on out there, and the sooner we can replace speculation with reality — and not have what little we know be a trade secret! — the better.  See <http://yupnet.org/zittrain/archives/18#48> for more details on how this could work:

Social problems can be met first with social solutions — aided by powerful technical tools — rather than by resorting to law. As we have seen, vandalism, copyright infringement, and lies on Wikipedia are typically solved not by declaring that vandals are breaking laws against “exceeding authorized access” to Wikipedia or by suits for infringement or defamation, but rather through a community process that, astoundingly, has impact.

The Google/Stopbadware partnership — which made news a few weeks ago for reasons unrelated to its core operations — is one experiment in this area.  I’m all for the Net solving its own problems — someone does always tend to step up.  (E.g., thanks, Luis von Ahn, for the CAPTCHA!)  Maybe that someone is among us?

There, now, I’ve gone ahead and ended with the thought that we are the change we’ve been waiting for.  Or is it Ready to Lead? …JZ

Responses

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  1. New Internet is Not Solution « Arctic Penguin says:

    February 18th, 2009 at 10:40 am (#)

    [...] (2/18): Zittrain has posted his response to the Markoff article. Possibly related posts: (automatically generated)OREO For 02 17 09Trading [...]

  2. Chris Peterson says:

    February 18th, 2009 at 11:51 am (#)

    So here’s something I’m unclear about –

    The Markoff piece seems to be talking about restructuring the architecture of the Internet. And in FOI you talk about developing identity layers, etc. But I don’t really understand how this would work in practice.

    I read all the solutions in FOI, i.e. herdict, sandboxing, ISPs, etc. But what changes would you see made to TCP/IP or the fundamental architecture of this “new” Internet? Or, if you wouldn’t have those changes made, what are people who are making that argument suggesting?

Blog

  • FOI Topics and Links of the Week
  • The Extraordinaries Haiti Earthquake Support Center. A followup post on the Extraordinaries’ efforts to use ubiquitous human computing to help find missing people after the Haiti earthquake — a positive vision inspired by JZ’s nightmare scenario of crowdsourced secret police work. Did they succeed? “Yes and no”—but, as they detail, there’s obvious potential for future disaster relief.

    Amazon Cracks Open the Kindle. Amazon is opening the Kindle to outside developers who can market their products in what sounds exactly like an App Store, down to the 70-30 revenue split and and light policing of apps. (One difference is that developers have to pay for wireless delivery.) It’s seeming like this is *the* model for the next few years. Speaking of which…

    Computers Should Be More Like Toasters. The sale of the Apple Tablet could mark an important moment for generativity. Computers have been shrinking and phones have been growing—but the critical difference has been that anyone could still code for a computer, until now. The Tablet looks more like a computer than a phone, but will Apple will prescreen apps they way it does for the iPhone? Farhad Manjoo thinks that would be a good thing, but there are clear generativity costs.

    The Splinternet means the end of the Web’s golden age. Josh Bernoff points out that, as we switch to appliancized computers and smart devices instead of PCs, the web becomes a “splinternet.” Websites show up and operate differently on each device. He thinks about how to handle this from a business and marketing perspective, advising: “Here’s what not to do: panic and try to unify things again. The shattering cannot be undone.”

    Technology Changes “Outstrip” Netbooks. Meanwhile, the BBC considers the convergence among netbooks, smartphones, and tablet notebooks, and who the short- and long-term winners are likely to be.

    Apple censors Dalai Lama iPhone Apps in China. An interesting look at how censorship works on iPhones in China. (The story was written pre-Google announcement, so some portions are out of date.) Apple, complying with local law, appears to be removing apps related to the Dalai Lama in the Chinese App Store, and a search for Falun Gong apps freezes the search page. On the other hand, it’s possible to access YouTube through an iPhone app, which isn’t always possible on a PC.

    And in the crystal ball dep’t — from JZ’s book:

    Imagine entering a café in Paris with one’s personal digital assistant or mobile phone, and being able to query: “Is there anyone on my buddy list within 100 yards? Are any of the ten closest friends of my ten closest friends within 100 yards?” Although this may sound fanciful, it could quickly become mainstream. With reputation systems already advising us on what to buy, why not have them also help us make the first cut on whom to meet, to date, to befriend? These are not difficult services to offer, and there are precursors today.

    As usual, there’s an app for that… the “datecheck” app allows you to enter a name, phone number, or email address, and get information on your date. The categories are “sleaze detector” (check of criminal convictions & sex offenses), “$$$” (home ownership, etc), “interests” (gleaned from social networks), “living situation” (who they live with), and “compatibility”—although unfortunately, the “compatibility” check is still just a check of astrological signs. Now all they need is friends’ feedback rankings.

    —By Elisabeth Oppenheimer

  • Life in a clickshop
  • In talks about ubicomp, JZ gives an example of a worst-case scenario involving ubicomp platforms. He imagines that the Iranian government could use Amazon Mechanical Turk to identify dissidents, simply by posting pictures of protestors and ID-card pictures of the adults in the country, then asking Turkers to match protestor pictures to ID-card pictures. Voila—and the Turkers wouldn’t necessarily have to know what they were doing. In the department of amazingly cool ideas, though, the folks at the Extraordinaries reflected on the Iran example and then turned it around. After the earthquake in Haiti, they posted news wire pictures of people in Haiti (with crowdsourced help), asked others to post pictures of missing relatives, and finally asked volunteers to try to match the two up. This is v 1.0 of what could be a terrific and widely-used technology after natural disasters, allowing people at home to do more than just donate money.

    As we keep thinking about ubicomp and the potential upsides and downsides, it’ll be important to keep in mind that it’s a tool—a largely undeveloped one as yet—with much room to develop in both directions. In that spirit, I wanted to comment on this piece from Technology Review that casts a skeptical eye on Prof. Zittrain’s recent column in Newsweek on cloud labor (also known as ubiquitous human computing). The Newsweek editors gave the piece the ominous headline “Work the New Digital Sweatshops,” and Tech Review bloggers question whether that’s really a fair description of the Mechanical Turk platform. I’m not sure there’s a real disagreement here—the Newsweek headline overstated the content of the piece. Much of the point, as I read it, was just that cloudwork practices are so new, dynamic, and varied that it’s hard to know what the good and bad effects will turn out to be. As they point out, this could be a boon for workers here in the US who want flexibility and autonomy, as well as creating new kinds of opportunities for workers abroad. A few specific points are worth thinking about, though.

    They quote John Horton, at Harvard, who put out a HIT (“human intelligence task”) on Amazon Mechanical Turk asking about working conditions, and found that a small majority think AMT requestors treat workers better than most real-world employers. That surprised me—maybe I spend too much time reading Turker messageboards, where the theme is often discontent. I wonder, though, whether many responders use AMT for fun or small income supplements, rather than to earn a living wage, which changes the complexion of the situation. Even if Horton is wholly correct, though, it doesn’t mean requestors can’t improve. For a project I’m doing for JZ’s winter cyberlaw class, we’ve put up some AMT HITs asking about worker satisfaction. We’ve found that people do not like doing search engine optimization or creating spam, and a majority (though not an overwhelming one) likes knowing what the project is for. Disclosure of the company’s identity or the project purpose could become a much stronger norm on AMT, which would help fend off the problems of work alienation and unwittingly doing bad things with the platform, but wouldn’t detract from any of the benefits TR bloggers praise.

    The other major point they make is that this type of work can be good for workers in developing countries. That’s definitely true in some cases (see, for instance, previous blogging about CrowdFlower’s GiveWork program). I certainly don’t have enough background in international development to make an unambiguous statement either way. But surely it’s worrisome that children can be made to do the work as well as adults—there’s just no way of knowing who’s at the other end of the system. Overall, for better or for worse, we live in a society where we’ve decided that paternalistic labor laws play some valuable role. Some of them can be imported into an AMT context—but maybe not internationally—and the technology means that some can’t, even if, like child labor, there’s widespread condemnation. I would agree, and I think JZ would too, that we don’t want regulators charging in with too heavy a hand. But we should be alert to what’s happening on these platforms.

    —By Elisabeth Oppenheimer

  • A quick cosmology question
  • The amazing Hubble telescope has now shown us images of galaxies from 13.2 billion years ago.  That’s because the light comes from 13.2 billion light years away, and took (by definition) that much time to get here:

    “The deeper Hubble looks into space, the farther back in time it looks, because light takes billions of years to cross the observable universe,” the Space Telescope Science Institute said in a statement released Tuesday.

    So that makes sense on one level.  But here’s what I don’t get: the light only took that long to get here if the starting point for it was in fact 13.2 billion light years away.  Since the universe is expanding, if one rewinds time, it shrinks.  Indeed, I thought the Big Bang to mean that at one point the Universe was a singularity, both meaning in a condition for which our laws of physics can’t say anything, and that it was essentially compressed into a single point.

    But if it was compressed into a single point — apparently about 5-600 million years further back from the 13.2 billion we’re now seeing — that means that 14 billion years ago everything was, well, extremely close to everything else.  So unless the universe is expanding faster than the speed of light, how could anything be 13.2 billion light years away from us, 13.2 billion years ago?  Maybe something is that far now, but if so its light would only just be starting its journey to us.  The whole light year calculation presumes that something was that far away from us then – a time when the whole universe was much, much smaller in diameter.  Maybe it has something to do with the universe’s expansion as a matter of dark energy, e.g., the fabric of the universe itself expanding, vs. the expansion found as all the galaxies speed away from one another (countered by the actions of gravity)?  Something to do with the “inflationary period” catapulting everything really far away from everything else in one swoop?

    I’m sure I’m missing something here.  What is it?

  • Google takes on China
  • Google announced today that it would cease (well, phase out) censoring the results in google.cn, the Chinese-language version of its famed search engine.  It’s a pretty stunning move, both in its fact and in its execution.  First, the announcement of “A new approach to China” may appear to have buried the lede.  The lion’s share of the post is devoted to describing a series of coordinated attacks on the accounts of human rights activists, including those who use Google.  It includes a link to the amazing story of GhostNet, discovered by fellow ONI researchers when the Dalai Lama gave them his oddly-acting laptop to examine.

    Companies rarely share information about the cyberattacks they experience — conventional wisdom has it that it makes the company appear vulnerable, and drives customers away.  Here Google is open about the attacks, while of course assuring readers that it had tightened security as a result.  Google then links these attacks to a lessening of enthusiasm for doing business in China.  Eliminating censorship in google.cn is only mentioned after that.

    Suppose the Chinese government acts as expected and tells Google that it may no longer operate in China.  Google.cn might vanish as a domain name, since it’s hosted under the Chinese country-code TLD of .cn, ultimately controllable by the Chinese government.  But the search engine found there could of course keep operating from a different location, like cn.google.com.  Suppose then that China attempts to filter out traffic to and from that new location — and to and from google.com for good measure, as it has done from time to time, especially before the advent of google.cn and its agreement to censor.  (We’ll be watching for such moves at herdict.org, a site where users can report Web blockages.)

    What next?  My hope, and expectation, is that Google engineers who might have been a bit halfhearted about implementing censorship mandates in google.cn could be full-throttle in coming up with ways for Google to be viewed despite any network interruptions between site and user.  There are lots of unexplored options here.  They’re unexplored not because they’re infeasible, but because most sites would rather not provoke a government that filters.  So they don’t undertake to get information out in ways that might evade blockages.  Here, Google would have nothing more to lose, so could pioneer some new approaches.  Circumvention of filtering (or other blockages, for that matter) tends to happen on the user side of things, seeking out proxies like the Tor network, or anonymizer.com.

    To be sure, many of the larger benefits of operating in China originally cited by Google four years ago — exposing the citizenry to services beyond those locally grown and monitored; engaging them beyond the “China Wide Web” to which some government officials aspire to limit them; and gaining market share that can create momentum and support for later loosening of restrictions — may attenuate.  Google.cn is less known and used than, say, the local Baidu search engine, which boasts about 60% market share.  That share is about to get even bigger.

    But drawing a line is both the right move and a brilliant one.  It helps realign Google’s business with its ethos, and masterfully recasts the firm in a place it will feel more comfortable: supporting the free and open dissemination of information rather than metering it out according to undesirable (and capricious) government standards.

  • Malicious Apps in the Android Market
  • As we knew would happen sooner or later, a dangerous malicious app has apparently made its way into Android’s Market. The app is said to “create[] a shell of mobile banking apps” and collect users’ personal information. It’s been removed; no word on how many users, if any, were actually affected.

    Offhand, I can’t think of an app with comparable problems that has gotten into iPhone’s app store. What will be really interesting about this incident, and the similar ones that are sure to follow, is how users and vendors react. I can imagine this creating hysterical urging for Google to pre-screen all Android apps the way Apple does, but I think that would be premature. Yes, an open Market(s) is going to have more questionable apps, but there are many solutions other than lockdown—a strong user ranking for apps (which already exists), a way to alert people who have already downloaded the app, sandboxing (which admittedly wouldn’t have mattered here), or a quick way to freeze the app while complaints are investigating. They’re only partial solutions, but lockdown is only partial, too.

    Now that the Android OS is really starting to take off, this story is going to be repeated, and we’ll get to see how strongly committed Google is to the principles it built the OS on — and whether there are models out there for vetting third party code that do better than those of the generative PC, but aren’t as restrictive as that of the iPhone.

    —By Elisabeth Oppenheimer

    Update: eWeek reports that Google has removed a number of suspicious apps from its marketplace.  Of course, the more generative structure of the Android market means that “banned” apps can be obtained elsewhere — unlike the iPhone app monopoly enjoyed by Apple, where the iPhone App store is the only point of distribution.  –JZ

About Jonathan Zittrain

jonathan zittrain

Jonathan Zittrain is Professor of Law at Harvard Law School and co-founder of the Berkman Center for Internet and Society at Harvard Law School

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