Power is fast shifting from end users and software developers to operating system vendors.
By Jonathan Zittrain
The PC is dead. Rising numbers of mobile, lightweight, cloud-centric devices don’t merely represent a change in form factor. Rather, we’re seeing an unprecedented shift of power from end users and software developers on the one hand, to operating system vendors on the other—and even those who keep their PCs are being swept along. This is a little for the better, and much for the worse.
The transformation is one from product to service. The platforms we used to purchase every few years—like operating systems—have become ongoing relationships with vendors, both for end users and software developers. I wrote about this impending shift, driven by a desire for better security and more convenience, in my 2008 book The Future of the Internet—and How to Stop It.
For decades we’ve enjoyed a simple way for people to create software and share or sell it to others. People bought general-purpose computers—PCs, including those that say Mac. Those computers came with operating systems that took care of the basics. Anyone could write and run software for an operating system, and up popped an endless assortment of spreadsheets, word processors, instant messengers, Web browsers, e-mail, and games. That software ranged from the sublime to the ridiculous to the dangerous—and there was no referee except the user’s good taste and sense, with a little help from nearby nerds or antivirus software. (This worked so long as the antivirus software was not itself malware, a phenomenon that turned out to be distressingly common.)
Choosing an OS used to mean taking a bit of a plunge: since software was anchored to it, a choice of, say, Windows over Mac meant a long-term choice between different available software collections. Even if a software developer offered versions of its wares for each OS, switching from one OS to another typically meant having to buy that software all over again.
That was one reason we ended up with a single dominant OS for over two decades. People had Windows, which made software developers want to write for Windows, which made more people want to buy Windows, which made it even more appealing to software developers, and so on. In the 1990s, both the U.S. and European governments went after Microsoft in a legendary and yet, today, easily forgettable antitrust battle. Their main complaint? That Microsoft had put a thumb on the scale in competition between its own Internet Explorer browser and its primary competitor, Netscape Navigator. Microsoft did this by telling PC makers that they had to ensure that Internet Explorer was ready and waiting on the user’s Windows desktop when the user unpacked the computer and set it up, whether the PC makers wanted to or not. Netscape could still be prebundled with Windows, as far as Microsoft was concerned. Years of litigation and oceans of legal documents can thus be boiled down into an essential original sin: an OS maker had unduly favored its own applications.
When the iPhone came out in 2007, its design was far more restrictive. No outside code at all was allowed on the phone; all the software on it was Apple’s. What made this unremarkable—and unobjectionable—was that it was a phone, not a computer, and most competing phones were equally locked down. We counted on computers to be open platforms—hard to think of them any other way—and understood phones as appliances, more akin to radios, TVs, and coffee machines.
Then, in 2008, Apple announced a software development kit for the iPhone. Third-party developers would be welcome to write software for the phone, in just the way they’d done for years with Windows and Mac OS. With one epic exception: users could install software on a phone only if it was offered through Apple’s iPhone App Store. Developers were to be accredited by Apple, and then each individual app was to be vetted, at first under standards that could be inferred only through what made it through and what didn’t. For example, apps that emulated or even improved on Apple’s own apps weren’t allowed.
The original sin behind the Microsoft case was made much worse. The issue wasn’t whether it would be possible to buy an iPhone without Apple’s Safari browser. It was that no other browserwould be permitted—or, if permitted, it would be only through Apple’s ongoing sufferance. And every app sold for the iPhone would have 30 percent of its price (and later, that of its “in-app purchases”) go to Apple. Famously proprietary Microsoft never dared to extract a tax on every piece of software written by others for Windows—perhaps because, in the absence of consistent Internet access in the 1990s through which to manage purchases and licenses, there’d be no realistic way to make it happen.
Fast forward 15 years, and that’s just what Apple did with its iOS App Store.
In 2008, there were reasons to think that this situation wasn’t as worrisome as Microsoft’s behavior in the browser wars. First, Apple’s market share for mobile phones was nowhere near Microsoft’s dominance in PC operating systems. Second, if the completely locked-down iPhone of 2007 (and its many counterparts) was okay, how could it be wrong to have one that was partially open to outside developers? Third, while Apple rejected plenty of apps for any reason—some developers were fearful enough of the ax that they confessed to being afraid to speak ill of Apple on the record—in practice, there were tons of apps let through; hundreds of thousands, in fact. Finally, Apple’s restrictiveness had at least some good reason behind it independent of Apple’s desire for control: rising amounts of malware meant that the PC landscape was shifting from anarchy to chaos. The wrong keystroke or mouse click on a PC could compromise all its contents to a faraway virus writer. Apple was determined not to have that happen with the iPhone.
By late 2008, there was even more reason to relax: the ribbon was cut on Google’s Android Marketplace, creating competition for the iPhone with a model of third-party app development that was a little less paranoid. Developers still registered in order to offer software through the Marketplace, but once they registered, they could put software up immediately, without review by Google. There was still a 30 percent tax on sales, and line-crossing apps could be retroactively pulled from the Marketplace. But there was and is a big safety valve: developers can simply give or sell their wares directly to Android handset owners without using the Marketplace at all. If they didn’t like the Marketplace’s policies, it didn’t mean they had to forgo ever reaching Android users. Today, Android’s market share is substantially higher than the iPhone’s. (To be sure, that market share is inverted in the tablet space; currently 97 percent of tablet Web traffic is accounted for by iPads. But as new tablets are introduced all the time—the flavor of the month just switched to Kindle Fire, an Android-based device—one might look at the space and see what antitrust experts call a “contestable” market, which is the kind you want to have if you’re going to suffer market dominance by one product in the first place. The king can be pushed down the hill.)
With all of these beneficial developments and responses between 2007 and 2011, then, why should we be worried at all?
The most important reasons have to do with the snowballing replicability of the iPhone framework. The App Store model has boomeranged back to the PC. There’s now an App Store for the Mac to match that of the iPhone and iPad, and it carries the same battery of restrictions. Some restrictions, accepted as normal in the context of a mobile phone, seem more unfamiliar in the PC landscape.
For example, software for the Mac App Store is not permitted to make the Mac environment look different than it does out of the box. (Ironic for a company with a former motto importuning people to think different.) Developers can’t add an icon for their app to the desktop or the dock without user permission, an amazing echo of what landed Microsoft in such hot water. (Though with Microsoft, the problem was prohibiting the removal of the IE icon—Microsoft didn’t try to prevent the addition of other software icons, whether installed by the PC maker or the user.) Developers can’t duplicate functionality already on offer in the Store. They can’t license their work as Free Software, because those license terms conflict with Apple’s.
The content restrictions are unexplored territory. At the height of Windows’s market dominance, Microsoft had no role in determining what software would and wouldn’t run on its machines, much less whether the content inside that software was to be allowed to see the light of screen. Pulitzer Prize-winning editorial cartoonist Mark Fiore found his iPhone app rejected because it contained “content that ridicules public figures.” Fiore was well-known enough that the rejection raised eyebrows, and Apple later reversed its decision. But the fact that apps must routinely face approval masks how extraordinary the situation is: tech companies are in the business of approving, one by one, the text, images, and sounds that we are permitted to find and experience on our most common portals to the networked world. Why would we possibly want this to be how the world of ideas works, and why would we think that merely having competing tech companies—each of which is empowered to censor—solves the problem?
This is especially troubling as governments have come to realize that this framework makes their own censorship vastly easier: what used to be a Sisyphean struggle to stanch the distribution of books, tracts, and then websites is becoming a few takedown notices to a handful of digital gatekeepers. Suddenly, objectionable content can be made to disappear by pressuring a technology company in the middle. When Exodus International—”[m]obilizing the body of Christ to minister grace and truth to a world impacted by homosexuality”—released an app that, among other things, inveighed against homosexuality, opponents not only rated it poorly (one-star reviews were running two-to-one against five-star reviews) but also petitionedApple to remove the app. Apple did.
To be sure, the Mac App Store, unlike its iPhone and iPad counterpart, is not the only way to get software (and content) onto a Mac. You can, for now, still install software on a Mac without using the App Store. And even on the more locked-down iPhone and iPad, there’s always the browser: Apple may monitor apps’ content—and therefore be seen as taking responsibility for it—but no one seems to think that Apple should be in the business of restricting what websites Safari users can visit. Question to those who stand behind the anti-Exodus petition: would you also favor a petition demanding that Apple prevent iPhone and iPad users from getting to Exodus’s website on Safari? If not, what’s different, since Apple could trivially program Safari to implement such restrictions? Does it make sense that South Park episodes are downloadable through iTunes, but the South Park app containing the same content was banned from the App Store?
Given that outside apps can still run on a Mac and on Android, it’s worth asking what makes the Stores and Marketplaces so dominant—compelling enough that developers are willing to run the gauntlet of approval and take a 30 percent hit on revenue instead of simply selling their apps directly. The iPhone restricts outside code, but developers could still, in many cases, manage to offer functionality through a website accessible through the Safari browser. Few developers do, and there’s work to be done to ferret out what separates the rule from the exception. The Financial Times is one content provider that pulled its app from the [iOS] App Store to avoid sharing customer data and profits with Apple, but it doesn’t have much company.
The answer may lie in seemingly trivial places. Even one or two extra clicks can dissuade a user from consummating what he or she meant to do—a lesson emphasized in the Microsoft case, where the ready availability of IE on the desktop was seen as a signal advantage over users’ having to download and install Netscape. The default is all-powerful, a notion confirmed by the value of deals to designate what search engine a browser will use when first installed. Such deals provided 97 percent of Firefox-maker Mozilla’s revenue in 2010—$121 million. The safety valve of “off-road” apps seems less helpful when people are steered so effortlessly to Stores and Marketplaces for their apps.
Security is also a factor—consumers are willing to consign control over their code to OS vendors when they see so much malware out in the wild. There are a variety of approaches to dealing with the security problem, some of which include a phenomenon called sandboxing—running software in a protected environment. Sandboxing is soon to be required of Mac App Store apps. More information on sandboxing, and a discussion of its pros and cons, can be found here.
The fact is that today’s developers are writing code with the notion not just of consumer acceptance, but also vendor acceptance. If a coder has something cool to show off, she’ll want it in the Android Marketplace and the iOS App Store; neither is a substitute for the other. Both put the coder into a long-term relationship with the OS vendor. The user gets put in the same situation: if I switch from iPhone to Android, I can’t take my apps with me, and vice versa. And as content gets funneled through apps, it may mean I can’t take my content, either—or, if I can, it’s only because there’s yet another gatekeeper like Amazon running an app on more than one platform, aggregating content. The potentially suffocating relationship with Apple or Google or Microsoft is freed only by a new suitor like Amazon, which is structurally positioned to do the same thing.
A flowering of innovation and communication was ignited by the rise of the PC and the Web and their generative characteristics. Software was installed one machine at a time, a relationship among myriad software makers and users. Sites could appear anywhere on the Web, a relationship among myriad webmasters and surfers. Now activity is clumping around a handful of portals: two or three OS makers that are in a position to manage all apps (and content within them) in an ongoing way, and a diminishing set of cloud hosting providers like Amazon that can provide the denial-of-service resistant places to put up a website or blog.
Both software developers and users should demand more. Developers should look for ways to reach their users unimpeded, through still-open platforms, or through pressure on the terms imposed by the closed ones. And users should be ready to try “off-roading” with the platforms that still allow it—hewing to the original spirit of the PC, perhaps amplified by systems that let apps have a trial run on a device without being given the keys to the kingdom. If we allow ourselves to be lulled into satisfaction with walled gardens, we’ll miss out on innovations to which the gardeners object, and we’ll set ourselves up for censorship of code and content that was previously impossible. We need some angry nerds.
When you restrict your analysis to walled-garden OS’s, even if the majority people still don’t use them on their PC (phones are not PCs), what do you think the end result is going to be?
The nerds are mad. Just look at their reaction to Apple. They just HAD to jailbreak the device to “protect” us from no configuration needed computing. Every prediction they made was dire and wrong.
“Microsoft never dared to extract a tax on every piece of software”
Microsoft did however extract a tax of sorts of of EVERY PC vendor requiring them to pay for Windows for every device they manufactured whether it shipped with Windows on it or not. Thereby trying to squeeze competing OSes on Intel x86 hardware out of the market for Desktop Computers. A Tax by any other name would be just as regressive.
To answer your last point, the “why do the developers run that gauntlet?” bit, a lot of them make a lot more money on the various app stores than they do setting up their own web site and accepting PayPal. I think the walled gardens are illustrating that consumers spend a lot more money in walled gardens than outside them.
And heck, as a consumer myself, I’m comfortable not just having to send my credit card number to some guy with a web site and an order form. The “real internet” and the “walled garden” is the difference between shopping on Craigslist, and shopping on Amazon’s used goods market. The wild west of Craigslist may be a place where I can find a better deal and a freer market, but there’s a lot of noise to sift through to find the signal. Sometimes, that extra search cost isn’t worth it to me.
Isn’t this your Red PC vs Green PC thing all over again? Why is having an opportunity to choose between a walled garden and the wilderness supposed to make nerds angry? You proposed it as a compromise between the two, and it seems like we have it now.
The nerds are fine because every smart nerd I know at least uses an Android phone because it still gives you some degree of freedom. The majority of simple minded sheep are happy to get locked in to something like Apple’s eco system.
I do not like Apple at all for what they do but I’m fine with selling apps for Android and iOS. It’s ok to get paid… even by sheep.
Just one thing, Apple is not the only vendor in town. If some people choose to use Apple and their app service system that’s their prerogative. We still have Microsoft selling their stuff, Linux is widely available and its getting easier to install and run them on PCs. So any one who wants to get out the stranglehold of Apple or Microsoft can easily do so. I for one exclusively use Linux at home.
and the nerds are not angry, because they are busy working on their pcs… creating other new technologies for people to worry about.
ingenuity will always be on the side of the masses. with the size of the global population where it is today, nothing short of mass-extinction can stop humanity’s forward momentum of inovation.
the painful times ahead will only increase the veracity of said ingenuity.
I suspect that most of the nerds are still using open environments, and that the vast majority of people now flocking to tablets and smartphones and completely away from laptops and desktops were people for whom laptops and desktops were never really the best choice anyway. Again, this is merely speculation, but I would guess that the vast majority of PC users purchased them so they could correspond via e-mail and surf the Internet, and maybe write up the occasional document or spreadsheet. They probably would have gotten a tablet or smartphone right off the bat, execpt for those things didn’t even exist back then and so they had to make do with machines that were ridiculously overpowered with respect to their needs.
It’s kind of like everyone buying a KitchenAid stand mixer with a full complement of attachments when all most people ever do is beat eggs for omelettes, and then someone comes along and invents a hand-held eggbeater. It’s lighter, it’s more portable, it’s more power-efficient, it doesn’t require dedicated counter space, and it’s more intuitive for all of those people making omelettes. Most people are going to switch to the hand-held version, but those people who were also making dough and chopping salad and grinding meat and cranking out pasta are going to stick with their stand mixers. It’s not that the emergence of the hand-held version suddenly created a new group of users; there were two groups from the start and the hand-held version simply highlighted that difference.
I don’t think that nerds (and I count myself among them) are really going to get angry about a tool that isn’t useful to them. It’s when the tool that I love starts to become unavailable that I’d start getting mad. If companies actually stop producing PCs, that’s when you need to watch out!
This article is spot on. People should always have the choice on any of their computing devices to stay within the walled gardens (if they really want to) or wander outside. These devices should not be locked down. Anyone should be able to provide an “app store” for any of these devices.
I run Linux on several of my own and my kids’ computers and the only real problem they have had with Linux is interfacing with a walled garden iPod. (Generic music players — no problems.)
At least (as the author acknowledges) the common PC operating systems aren’t locked down — yet!
I am writing to applaud your article. It is well researched and well written. Many of the responses posted here are very short-sighted and fail to address the overall point of your article. Apple, Amazon and other software companies have demonstrated that huge profits are possible via this closed model of software distribution. There is no stopping this juggernaut because it is driven by profit and capitalism.
To argue there currently are other choices to Apple is to miss the point that we’re seeing an irreversible industry transition that is not better for consumers. Your comparisons to the Microsoft anti-trust cases makes this change appear very stark. What was once considered worthy of dividing Microsoft into two companies is now almost quaint compared to the rights the majority of buyers are giving away without a second thought.
I think the true nerds are angry but we’re seeing a redefinition and broadening of what defines a nerd to include less and less technical people. The notion of a geeky hacker is eclipsed by a hipster social platform user. For example, in the eyes of the non-technical is there really a difference between someone who knows how to expertly build web sites versus one who can expertly use them? The masses are becoming the nerds and they lack the knowledge to avoid the trap that they are dragging us all into. I find it difficult to be hopeful.
Sorry for the long comment. I just really appreciated your writing and after reading these responses I felt they all missed the mark.
The nerds aren’t angry because we know the PC isn’t any more dead than it was the last dozen times Apple fanboys got confused about their place in the world.
This is the same breathless panic that floats to the surface every couple years. It’s also completely wrong: computing was purely service driven for its first 40 years.
Read a book, kid. You don’t know any more than late Windows and today, and that ain’t enough to talk about history or the future.
Guess what, this page is powered by WordPress. (Spelled out right in the footer.)
So you’re using Linux and open source software right now–via a “PC” somewhere at MIT (18.168.0.26).
I have three Linux PCs at home and more Linux servers all over the US. Nothing comes close. I mostly use Debian, Fedora, CentOS. Most of the apps you use day-to-day, if they’re not using Linux for the frontend, they’re using Linux on the backend.
If you look at the data, the all these “mobile” devices are powered by the Internet. Guess what, the Internet is powered by Linux. So you can cry wolf all you want but Linux and the “PC” are here to stay. Even Android is Linux and all of Apple’s crippleware is UNIX, so good luck with that “PC is dead” hype.
PC != Windoze. But Windows isn’t really dead either–there are way too many applications out there that people need to survive, run their business, etc. Part of that is about the old peripherals and devices and machines real people just need to run their business, run their factory, run whatever they do. And I really doubt the Apple zombies want to rewrite two decades worth of dusty software. How hip would that be? So you’re stuck with Windows for a LONG TIME.
There are a lot of places wher you cant get enugh bandwith for the computing. You need resource at the local.
Maybe you will have a few ARM in the phones, fridges, … You will have tools for different jobs. Tablets, ebook readers for gaming and fast internet access, or for ebooks. But you will use your desktop or laptop for your work, or gaming.
Maybe you will not have a classic desktop, only a laptop, and for gaming a console.
There was a lot of vision, but can you remember the first net pc’s?
Cloud computing and virtualization will be popular at workplaces, but thin clients are made not for everything.
PC = personal computer = desktop computer = tablet computer = mobile phone form factor computer; I believe what your really trying to say is operating system vendors are looking to control the distribution of software on their platforms. Well yes, yes they are but as you can tell just by looking at iphone from a technical perspective it makes little difference as those silly limitations can always be side stepped and removed. So “nerds” (a stupid term btw) could careless; it just another interesting challenge. Finally think about this; there are still an amazing amount of companies using mainframes and today brand new mainframes are still manufactured and sold. So if all these companies contracted mad cow disease and left the open IBM compatible PC market this would only create a hole that so many in the market would love, LOVE to fill; and I think that could be a very good thing.
Microsoft is getting into this game, too. They’ve announced that Metro apps will only be available from Microsoft’s store, and while Windows 8 Intel PCs will run “legacy”, side-loaded applications, Windows 8 ARM tablets will only run Metro apps. My employer makes software, some of it runs on tablets. Currently our customers exclusively use Windows XP tablets, but the handwriting is on the wall – they will switch to Windows 8 tablets soon enough, and when they do they will want our products in Metro form. But our products are FDA certified medical devices – we CAN’T distribute them through Microsoft’s store, even if we were willing to give them a 30% cut of our gross sales. We may end up re-implementing everything as Web-based applications which they will then host on dedicated servers and access via Internet Explorer (you can bet Firefox and Chrome won’t be available for Windows 8 tablets).
This is excellent stuff, and more readable than the book, which I found slightly overwrought. So please, write more!
It’s tempting not to be worried about the OS gatekeepers, since if you have physical access to the hardware you can run what you like (i.e., Linux). But that’s an illusion, since every useful app is now internet-facing.
We need to focus at all costs on keeping the browser separated from proprietary cloud services (Firefox being the last major bastion of freedom). Then we need some kind of cross-platform open standard for web apps. Finally, perhaps, we have to build some non-profit competition for the cloud monopoly providers.
And since all this is inevitably political, that means spreading the word about our impending status as supplicants and sheep rather than empowered citizens. It means getting people angry.
For the folks here claiming this article is wrong or stupid (are you serious?) please cite some facts to backup your claims. Please read the news and be aware of the current direction of the industry. Perhaps the PC isn’t currently dead but I don’t think that is the point of this article. I think the point is that it is a forgone conclusion that it will be dead. Google “Apple on track to become leading global PC vendor”. Apple isn’t taking over the world but they are demonstrating that the most profitable way to sell hardware and software is through this closed, curated, and censored ecosystem. It is a fact that other companies seeking profit will follow a similar path to maximize returns for their investors. We are already seeing this happen even with the Android platform: Kindle Fire is closed, BN Nooks are closed, etc. Get over your angst about “Apple Fanboyism” or whatever and look at the facts. Even if the prediction doesn’t come true it is hardly unreasonable to expect these trends to continue down the path of more and more closed OS vendor controlled platforms.
The PC, as a toy for nerds, has always been a niche product. The average computer user has always wanted an appliance – whether to write a document, or analyze some numbers, or do some research.
The PCs of yesteryear were not user friendly. As they became more user friendly, they became more commoditized, and , consequently, more of an appliance – can you think of any application that doesn’t use ctrl-C and ctrl-V for copy and paste? Aside from emacs and vi (which are hardly mainstream), I can’t. Twenty-five years ago, every application had its own commands for cutting and pasting.
Nerds aren’t angry because the computer is still what they remember it to be – a general purpose box. That the vast majority are moving away from the PC to their appliances doesn’t bother them in the least.
They will only get up in arms when PCs are no longer available. Perhaps, over the next decade or maybe longer, PC as we now know it may no longer exist. Perhaps the Personal will be removed from Personal Computer. Instead, everything will be centrally delivered from some cloud, our PCs being nothing more than dumb terminals. At this point, perhaps they will get angry.
[…] The PC is dead. Why no angry nerds? Power is fast shifting from end users and software developers to operating system vendors ::: The Future of the Internet […]
AI is getting better at performing mass categorization of photos and text. A developer can scrape a bunch of photos from, say, Facebook — either directly, likely violating the terms of service, or through offering an app by which people consent to the access — and then use a well-trained categorizer to automatically discern ethnicity, gender, or even identity.
Some defenses can be built in against abuse, starting with a technical parlor trick and ending with support from the law. There’s been promisingresearch on “image perturbation” that adjusts a photo in a way that is unnoticeable to a human, but that completely confuses standard image recognition tools that might otherwise make it easy to categorize a photo. (There’s a helpful video summary of some of the research by Nguyen, Yosinski, and Clune available here.)
I’m part of a team at MIT and Harvard within the Assembly program — Dhaval Adjodah, Francisco, Daniel Pedraza, Gretchen Greene, and Josh Joseph — that’s working on tools so that users can upload invisibly-modified photos of themselves to social media without making them so readily identifiable.
Those modifications won’t thwart AI tools forever — but they’ll represent an unmistakable indication about user preference, and the law can then demand that those preferences be respected.
There is already a model for this: photos taken with a smartphone are invisibly labeled with time, date, and location. Facebook and Twitter for years have automatically stripped this information out before they show those photos on their services, avoiding a privacy nightmare by which a single photo could instantly locate someone. (There would no doubt have been Congressional hearings had they failed to do this.)
They can and should similarly undertake, on behalf of their users, to perturb images with the latest technology to prevent widescale AI-assisted identification by others, and to provide an anchor similar to “do not track” to make user preferences about bulk downstream use abundantly clear.
And these defense need not only apply to photos. An insurance company had an opt-in plan for Facebook users to have the nature of their posts influence their car insurance rates. As the Guardian described it:
Facebook users who write in short, concise sentences, use lists, and arrange to meet friends at a set time and place, rather than just “tonight”, would be identified as conscientious. In contrast, those who frequently use exclamation marks and phrases such as “always” or “never” rather than “maybe” could be overconfident.
There are also techniques that have moved from academia to industry like “differential privacy” and its precursors, where decoy data — a few new random stray likes in a profile — can be introduced to allow for helpful generalizations from bulk data across lots of people while protecting individual privacy by preventing easy generalizations about a single person.
As you can see, most people said yes. I count myself among good company among the noes, including Dan Kaminsky and Dan Geer. My answer:
“I’m saying ‘no’ not because I don’t believe in accountability, but because I think the question obscures the problem. The breach is the result of, sadly, quite common security practices. The head of an agency is surely responsible for what that agency does (or fails to do), but let us not confuse that legal and cultural fiction with an actual belief that most leaders in Katherine Archuleta’s position have an easy way of knowing what’s going on in IT security and improving the situation — the failure here is systemic and all too common.”
Here’s what the Dans said:
“It’s important not to punish people for looking to identify and solve their problems. This could have been actively ignored, and upon discovery, this could have been swept under the rug. That’s not what happened. There’s no question there’s some deep issues at OPM. I stand concerned about disincentivizing the next cleanup. What, you think OPM’s the only hacked agency?” – Dan Kaminsky, White Ops
“Changing a person will not help – it is purely symbolic, and such symbolic gestures are precisely, totally, and without debate what happens in political hierarchies (read, Washington) whenever there is bad news to handle. Even talking about whether to fire someone is a criminally profligate waste of the citizenry’s attention span. What is neither a waste nor a diversion is the question that matters: When data is scarce or precious, there may be compelling reason to centralize it, but if and only if that centralization is risk cognizant. When data is either plentiful or of marginal value, then centralizing it can only create risk, never value. Therefore, what is to be asked of those to whom OPM reports is what, exactly, was their raison d’etre for assigning the OPM its role as centralizer (scarcity or preciousness of what, exactly), and whether they delegated to OPM their own duty of risk cognizance on purpose or by accident. If wanting prediction, then the supposed reforms embodied in the Dodd-Frank law massively removed resilience from the financial system by forcing the centralization of functions previously widely dispersed into what now can only be described as freshly minted single points of failure waiting to happen. It is the urge to centralize that is what political hierarchies do. It is apologists for, and hucksters of, centralization that should lose their jobs.” – Dan Geer, In-Q-Tel
The most persuasive “yes” answer seems to me to be less of the reflexive “captain pays if the ship runs aground” approach and more grounded in the specifics of unheeded warnings:
“The OPM was repeatedly warned by the Inspector General of significant security lapses dating back to 2012. OPM leadership repeatedly failed to take the OIG’s warnings seriously. The potential consequences of this breach may be devastating for military and government personnel who hold clearances due to the highly personal data contained in SF-86 forms stored on OPM’s network. The White House, Congress, and the American people should hold OPM responsible and accountable for this breach due to negligence.” – Jeffrey Carr, Taia Global
Overall, as Dan G. says, it’s the wrong question to ask.
Jonathan Zittrain: This is Jonathan Zittrain speaking. I’m on the line, wherever that is, with one Eric Kaplan, author of “Does Santa Exist? A Philosophical Investigation,” a book that I had the pleasure of reading and that Eric had the burden of writing—and we thought we would talk about it for a little bit. So, hello, Eric.
Eric Kaplan: Hi. How are you?
JZ: I am very well, thank you. It would be interesting if I weren’t and we then proceeded into a lengthy discussion of my various complaints—
EK: Of your ailments, sure.
JZ: I’d be tempted to do it because one of the interesting features of the book is that it is wonderfully dialectical for a monograph, for something that really is just a number of pages of you speaking, as basically any book with a single author is. But it has this quality of you anticipating your audience as the book is reading, and there are even some wonderful footnotes there that you basically are counting on developing a relationship with the reader as you go on.
And that leads to two questions. One, anything else we should know about you before we jump in? And second, what kind of reader were you envisioning as you put your pen to paper?
EK: I don’t think you need to know anything more about me. I think you know plenty about me. I think it’s a strange relationship you enter into when you write. And in the same way, it’s almost like—Let me give you an analogy. Sometimes people are like, “Is there a voice in your head that talks when you think?” And some people say yes and some people say no. And it’s kind of a weird voice if you say yes. Does it sound like you? I don’t know what I sound like, but sometimes I do have a sense that when I’m thinking, I’m overhearing myself thinking.
And I think in the same way that whatever kind of ontological entity that voice is, I think the hearer is in the same mental space. In the same sense that when I’m talking I’m hearing myself talking, the person I’m imagining reading is like that, which is like it is me, or it’s not me, or it’s an alternative version of me, or it’s an alternative version of what I like someone else to be. I guess, I’d like someone to be understanding, but then I’d also like someone—
Sometimes I imagine the person reading my book is quite annoyed with me for some reason having to do with me, I suppose. I’ll think like, “Wow, I bet they’re just getting pretty mad about this. This all seems stupid.” But then sometimes I’ll calm down a little bit and think, “Maybe they like it or maybe it’s helping explore something for them.”
I like the idea that it could be something for someone that hits them in a way that’s quite unanticipated. And that’s a relationship that I like with people, that sometimes you just sit down next to someone on the bus and you don’t know what kind of person they’re going to be, and you can have a commonality with them. But the way in which they’re different from you is something you’re not even prepared to think about that’s quite surprising, it’s like they’re especially interested in—I was on a plane trip with somebody and she was especially involved in prison chaplaincy. And I wasn’t even thinking about prison chaplaincy, even a little bit. It’s so interesting. Did that answer your question?
JZ: Yes, it factually was an answer to the question. It made me more curious than before. In that sense, it may not have been a conclusory kind of answer.
EK: Right, right.
JZ: Given the sort of branching dialogue you have in mind with this stuff, that might be exactly the right kind of thing. How much in writing the book did you find your own view evolving? Was this basically a bunch of stuff that had been simmering for a while, which the act of writing the book was a great way of cathartically clearing out the pipeline, versus actually rethinking a bunch of stuff that had been on your mind but the act of writing the book transformed your own perception?
EK: It was a little bit more the first. It was a little bit more because I had been kind of worrying about this issue of contradiction and I had been always—I started off in philosophy and then I got into comedy and I’d been bouncing back and forth between comedy and philosophy. So I had been formulating to myself, although I had never said it, the idea that there is something that comedy and philosophy have in common about being able to simultaneously look at the same issue from two different ways. And that was something that I wanted to get off my chest, that’s that cathartic idea that you mentioned.
But then as I wrote, I found that…there was almost like a tone which I liked and there were certain things I liked—I was holding them with the tips of my fingertips and I didn’t quite know if they were real. And once I put them down on paper, I thought, “Okay, that’s a thing someone could say because I said it.” While before, I was always sort of, oh, that’s just some kind of weird problem that I have or some weird confusion that I’m. Or it’s not even a thought. It just looks like a thought. But it won’t be one when I take a look at it. So some of that stuff crystallized. So that was fun.
JZ: It certainly makes the book a great exercise in the tension between the virtue of being unfiltered and actually really baring oneself without worrying about what might sound embarrassing. It’s a very intimate book and at the same time, given that it’s trying to anticipate where the reader’s at, it’s one that is very sensitive to who might be reading it and listening, and what doubts that person might be having. It’s interesting to see you plumbing both sides of that tension.
EK: Well, that is a weird thing. That is a weird thing I found, which is—and I’m not the first one to say this, but I do think it’s true. Those times when you say something that seems so weird you don’t even know if you look like an idiot for saying it, or so personal that it feels very, very painful to disclose it, those are the times that people say, “Oh, it’s just like that with me.” I don’t know quite why that is. Why do you think?
JZ: I don’t know, but it reminds me of something else that has a monologic quality, like we go and watch a play together or we’re at a conference and somebody makes a presentation and pre-Twitter and pre-everything being wired, you might have a room of 1000 people but no one is communicating with anybody else and your reaction to it—the entire room may be feeling a certain way, but unless they literally brought jars of mayonnaise with them and they’re hurling it at the podium, you may not even know where the audience is at on it.
And today, to be experiencing a presentation from somebody and be able to react sentence by sentence in the back channel, say a Twitter channel, has completely changed that experience. I certainly have had the same experience you had on the presenting side of things where the more directly and authentically one can speak, often the more people respect that and resonate with it because maybe it’s bizarrely rare for people to share the stuff that is most in front of them.
EK: Yeah, I think that’s true. One theory I have is just that we do like to hear things that are really coming from people and are for real. Take even, like, a diet book. If somebody says, “Oh, I ate nothing but bean sprouts and I did it for 30 days and now I’m sexier and I’m younger and I’m stronger and I can run faster. I’m healthy.” I’m like, “Okay, that’s very interesting.” And then you say, “Well, did you really do that?” “Oh no, I didn’t do it. It’s just a story.” Like, “Well, I don’t care then.” I really don’t care.
I don’t think that all philosophy is an advice book. But I think it’s a lot closer to the advice book genre maybe than one might think in academia. Because like, “Hey, here’s a theory about how to run a country.” “Well, has anyone ever done it?” “Oh, no.” Well, that’s less interesting than people did it and it worked great. Here’s a theory about how to live your life. Here’s a theory about how to think about what’s important.
And I do think about it that way. And it helped. That to me is interesting. So if I say, “Oh, man, I feel really embarrassed about such and such and I really do and here’s what I did about it.” Then I think that just inherently makes it more interesting because it actually worked. It’s not just a fanciful walk through my ability to put words together.
JZ: And I don’t know if your hypothesis about what works and what doesn’t, what sticks to the wall and what doesn’t in a philosophical vein carries over to your craft of comedy. I’ve got to say in reading the book, I felt like the sections that felt to me like they were written with the surest, most passionate hand were some of the passages and reflections on under what circumstances should we take offense at something rather than find it funny.
I don’t know if it’s possible to do both. And it was one of the times where it felt like you really tipped the hand of your own very strongly held views about when it’s okay to make a joke. And I don’t know if there’s something that you want to say about that now about when is it too soon, when is it not too soon, that kind of thing.
EK: Well, it’s funny. I mean, I congenitally don’t have sympathy for people who are offended. It just seems to me like an oddly bullying move. That is, supposing something tragic happened to me—God forbid, a child died and you make a joke about it. I don’t care. Make your joke about my dead child. It’s not going to make my child deader. It’s not going to make him back to life if you don’t. That’s kind of an unthinking not terribly reflective gut feeling I have, that people who take offense are trying to push everybody else around and they should just cut it out and it’s not helpful.
Now, when I question that, I think like, “Well, okay.” I mean, if somebody was murdered and you’re making some joke and the premise was that they killed themselves and we all know that it’s not true and the reason why you make that joke is because you’re the one who killed them. Then it’s like, “Well, fuck you, buddy. That’s not cool.”
JZ: That’s a funny joke. Why is that funny?
EK: Why is it funny? I mean, I guess—
JZ: Joke about the person making the joke is, in fact, the killer.
EK: They are actually the killer. That’s not cool. I don’t think that’s cool.
JZ: Yeah.
EK: No. I mean, I don’t know. I hope not to offend the pro-murder people listening on the internet. That’s the weird thing about the internet. We don’t know who is going to be listening.
JZ: Yeah.
EK: And then I’m always questioning if I’m just wrong or coming at something from my own perspective. I do think that comedy is probably often in my own case and maybe everybody’s case a defense against painful emotion. So, I think, if there’s a situation where you should be feeling the painful emotion, then probably, to make a joke about it is offensive. Like in my example of the person who murdered somebody, then they should be feeling the painful emotion because they did something bad and by golly they should feel bad about it.
So them cracking jokes, then I think that’s wrong and, I guess, offensive. I mean, offensive is a weird word. I’m actually thinking about that. Because, I think, an offense in the Victorian way, it’s a bit like a slap in the face. You’re showing that you can hurt someone else with impunity. And I think people don’t like that. If I go up to you and I pull your nose, then you’re like, “That’s offensive.” Because you’re acting as if I’m so much more powerful than you are that I can abuse your rights and I don’t need to worry about it.
And, I think, when you look at victim politics, what they don’t like is let’s make up an ethnic group and they’re called “Poes” but sometimes other people call them “Boes” or something. And they say, “It’s so offensive when you call as “Boes”.” And I’m like, “Why? They’re basically the same word.” But what their argument is, “We don’t want to be called “Boes”. You know we don’t want to be called “Boes” and you’re doing it anyway, and that’s offensive because you are exerting your power and your privilege over us.” I get that.
JZ: Like when the Republicans had the insight two or three years ago to use “Democrat” as the adjective for Democrats, instead of “democratic.” Like, “We don’t agree with the Democrat policies.” That just sounds much harsher on the ear than, “We don’t agree with the democratic policies of the president.” And, I guess, you’re saying “whatevs,” if they just want to say that.
EK: I guess. But if we’re in the schoolyard and I start calling you Zoottrain, and you’re like, “My name is not Zoottrain,” and I’m like, “Shut up, Zoottrain,” it’s pretty clear that I’m using the fact that I can do something wrong just to annoy you and see if you have the guts to be annoyed. But it’s also a clever thing, because if you get up and you say, “Hey, why are we fighting?” “Well, he called me Zoottrain.” The teacher is going to say, “Well, why don’t you call him Koplon or something?”
The teacher will take a higher standard, and you’ll feel foolish for being upset about it. And now I’ll have won, because I’ve deliberately come up with something that’s annoying, but it’s so sneaky that it’s so hard for you to articulate why it’s annoying. So, I think “Democrat” is maybe something like that. Well, it’s “democratic,” don’t they mean the same thing? Yeah, I guess it means the same thing. But then they kind of win that one.
JZ: So, I guess, the case I could imagine being made on the other side, if we wind back just a little bit to humor and offensiveness and such, would maybe come back to the dichotomy I hear some time between punching up and punching down. And it says comedy is maybe at its best when it’s punching up, which is to say the way that South Park tends to satirize the powerful and the complacent, although they’re pretty much an equal-opportunity satirizer. And that’s different from a kind of humor that I gather is that of the French anti-Semite who has a whole comedy show around making fun of Jews using stereotypes. Is that a distinction that has any meaning for you?
EK: I wish it could work better.
JZ: Yeah.
EK: Because I can’t help but think like, well, I don’t know. We’re in Germany in 1920 and I’m a heroin addict—or whatever it was, a morphine addict. And I’m Hermann Goring. I’m pretty much on the shitty end of the stick of a lot of people, and some of them were gays. The Nazis were profoundly at the bottom of the social heap, but they were still profoundly horrible people. So I don’t think you can give a task to people just because they’ve been horribly victimized.
In other words, I think you can punch up in a horrific way, and you can punch down in a funny way, and I don’t think there’s clear ranking of all humans in terms of who is up and who is down. Somebody could be in the 19th century a wealthy snobbish gay man and then he could make fun of some poor heterosexual guy in the snobby and hilarious way. He’s sort of punching diagonally, you know what I mean?
JZ: Who is the more privileged, you’d have to sort out first before—
EK: Yeah. And that’s not to say that there couldn’t be—Look, I haven’t listened to this anti-Semitic thing in French. Maybe it’s funny. I don’t know. I’m not going to say a priori it’s not funny just because people making the jokes are objectionable and the people who are the victims of the jokes are nice.
JZ: Yes. And is part of the reason you then include comedy as part of the four-legged stool that is the structure of your book, is it because there’s a certain atomic inability to further deconstruct “funny” at a certain point, and/or is it that comedy rests, in fact, if you analyze it, in contradiction, in being able to embrace the contradiction or say something that you wouldn’t normally say but understand a certain truth with it?
EK: It’s kind of the second one. I mean, I believe in the hermeneutic circle and, I think you can explain everything by connecting it to other things. So I’m sure you could explain comedy by connecting it to a bunch of other things. But I do think it’s interesting that—Lately, I’ve been reading Metaphysics Gamma, which is when Aristotle comes out against contradicting yourself. He says it’s very terrible to contradict yourself.
But I think he is wrong. And one of the arguments that he makes is he says, “Well, if you contradict yourself, you’re no better than a vegetable.” And so, basically, he is interested in this language game where people assert things and it’s systematic and you can kind of play this game of debating and you can beat people down if they haven’t come up with a good reason for believing what they have to say.
And one of the ways you do that is through the elenchus that you point out that they’re contradicting themselves. And I think there’s all kinds of other ways people can relate to the truth and that they can relate to each other, other than this sort of debate school model where you put forward an assertion and it better not be self-contradictory. And, I think, comedy is one of them and, I guess, poetry is probably another one.
But I think it’s interesting because I think it’s like a form of non-Aristotelian or non-rational thinking. But it is thinking. I’m not being a pumpkin. I’m not being a mindless vegetable when I’m responding to a joke or I’m laughing at a joke. And yet I’m able to embrace contradictions, which according to Aristotle is sort of like a necessary condition of being a confident participant in our collective intellectual life. So that’s why I think it’s interesting.
JZ: I don’t want to end up telegraphing too much about where the book goes, because it really does have the character of a journey and there’s pieces that you introduce precisely because you introduced earlier pieces. But there’s this wonderful counterpart you’ve done online where people can kind of choose their own adventure as you’re narrating on 14 YouTube videos on how much choice they might want to make.
But it’s probably not tipping hand too much to say you examine logic, you examine mysticism, you examine comedy—which is to say trying not to be contradictory at all costs, embracing contradiction, and then looking for a way that can tolerate contradiction without making everything equally true.
By the time you get to what you have found right now that works for you, which I should say was a really interesting kind of 30-degree turn for the book to take, are you thinking more as in, “This is just what happened to add up for me given the path I personally have experienced and taken?” Or are you thinking, “I’m really on to something, and somebody reading this book might well join me literally in the place I end up on what counts for figuring out things like whether Santa exists?”
EK: Well, the second one. I think it could be helpful if people could literally like the way I put things together and put things together for them. But I think in a weird way, what I’ve come up with is almost like a method of mapping from where you are to where you want to go. I think like, wow, what I end up doing is having this kind of—I wouldn’t say a mismatch but I kind of lived synthesis of a bunch of different things that I’ve gone through in my life and it involved looking at my emotions and what it is that drove me to think about stuff and doubling back and looking at it from an emotional point of view.
And I think that that could be helpful for somebody else. But they could be different. They could be some Marxist Chinese person who is somehow getting more interested in the Daoist tradition of their grandpa. They could have different stuff going into the cauldron, into the witch’s brew, so to speak. But I do think it’s not just a memoir. I mean, I do think I’m talking about my life deliberately in an abstract enough way that could be helpful to other people.
JZ: And what would be the ideal reaction to this book? What’s your highest hope for it other than, of course, it ends up by the cash register at—I think they still have bookstores—that it ends up by the cash register there and flies out the door and you make a lot of money.
EK: Well, one of the things I feel is a kind of a tragic thing right now is a way that religious people and atheists talk past each other. And I see that in our national life in the United States. And I also see it globally. I wish the book could help people from both sides lower the heat and increase the light of those conversations. Because I do think that they’re not as different as they think and there’s an ignorant, hectoring quality that I see both in atheists talking about how stupid religious people are, and religious people talking about how wicked and shallow atheist people are.
And I would like it if people could just put those cudgels down and start appreciating each other. So that’s my highest hope. And then also my highest hope is that people who are internally tormented by these issues might be able to put their internal cudgeling down and be just like, “Oh, I like logic and mysticism too and that’s okay.” And if somebody could have a more free, easy relationship with themselves from reading my book, that’s another hope.
JZ: That’s funny. As I thought about what you’re describing as a problem of public discourse, I thought that maybe part of that problem is that people too often think of joining a discourse about something as a team sport in which they’re a member of a team and they measure success of the conversation by how many goals they’ve scored, rather than as a joint pursuit of truth or enlightenment. Or you’d measure success by how much your view has changed, because wow, that’s productive conversation.
And I wonder how much the team sports/entertainment view of discourse — I think of the debate, the Creation Museum between Ken Ham and Bill Nye, the Science Guy. I mean, that was surely “get out your popcorn and watch the sparks fly.” The studio-wrestling view. Do you figure that’s kind of a big part of the problem? Or when you look at comedy, and comedy is form of entertainment, so it’s weird to blame a desire for entertainment over truth seeking as the issue.
EK: Well, I guess, I think I’m more concerned on maybe with a slightly more intractable phenomenon which is that people—Let’s say you’re an anti-abortion activist. And you’re just like, “Wow, there are these people killing babies.” And I just feel like, “Well, why did you decide that those were babies and how did you decide that those people were murderers? Why don’t you think about that a little bit more and maybe talk to some of them?”
And then on the other side of the aisle, people are just like, “Oh, there are these people, there are these morons saying the world is 6,000 years old.” Then just kind of like, “Why do they think that? What are they expressing when they say that? How do you want to talk to people like that? Maybe they are worried that there’s kind of hegemonic quality to your discourse and how do you put yourself in their shoes?”
So, I think, it’s something that—Even if people are going into these debates not trying to entertain, I think they still can run into just this sort of failure of moral imagination of what it would be like to grow up and honestly be a Pentecostal Christian or honestly be an atheist. I just think people don’t know what’s going on in the minds of other people and I wish they would take more of an interest.
JZ: Which is to say then that a big part of the book and the question posed by the book whether asked between adults or between kids is, “Are you ready to be in a place where you might find yourself changing your minds sufficiently or changing your identity? Are you okay with that? Are you ready to examine almost anything, no matter how nailed down you consider it to be?”
EK: I think so. I think there’s a kind of an emotional angle also. The thinking is almost like a form of psychotherapy, or self-psychotherapy. I used to be worried that the world is changing too fast, and I’m speaking autobiographically now. It’s like, “Oh, no, Disney channel is going to be teaching my children, and they are this heartless capitalist enterprise, and the world is getting away from me.”
And then I started to think, like, “What am I holding onto? What am I afraid of? Why am I afraid that my children won’t have the moral compass or the imaginative compass to find a way in the world just as I did? Why do I feel like I’m a child who can’t defend myself?” That’s what I find interesting. Realizing maybe the things that scare me—what did it tell me about me that certain things scare me or horrify me?
I would sometimes have this mood, these last few days where I look at it and be like, “Oh, people are callous and shallow, and I’m sensitive.” And then I thought, “Well, how do I know they’re callous and shallow? I mean, do I share what I’m sensitive about with people every day? No, I kind of hide it. Well, maybe they’re doing the same thing.” To me, that’s kind of an exciting journey and that’s maybe because I’m self-obsessed. But to me, it’s interesting just to be like, wow, they are these interesting intellectual questions. But they’re motivated by these emotional questions and those emotional questions are motivated by a very deep sense of who I am and what I’m vulnerable to and what I’m afraid of and what I hope.
JZ: Which is why what otherwise could be a highly analytic book, rigorous in the traditional sense, is so wonderfully tempered by, I think, what you called earlier the aspects of memoir that really put yourself into it even as you are curious about what the self is and whether there even is one.
EK: Right. Personally, maybe I’m just gossipy, but I’m interested in, “what was Thomas Jefferson thinking when he was sleeping with that slave?” Was he just not thinking about it? Did he think he was just being an animal and then feel sorry the next morning? I would like to know. And I don’t know if he knew. I don’t know if asking him, presuming we have a time machine, if we would get a straight answer from him or an illuminating answer. But I think it’s really important. So I just wonder about those things. And I think if there was an honest memoir by Immanuel Kant, it’s like, “Hey, Immanuel Kant, how did you decide that freedom was the most important thing?” And like, “Well, look, when I was 11 years old in Prussia, I ran into all these people who were pushing other people around and it really made me sick.” “Oh, okay, that’s interesting.”
I don’t think it detracts from his achievement to know where it came from. And sometimes it may give you more appreciation for his courage to think like, wow, this guy, he didn’t decide to go and work for the monarchy and he didn’t decide to go and be a religious guy even though he sort of was. He didn’t even get married. And he hardly ate anything! And he just kind of lived his life of trying to spread some knowledge. I think that’s cool and I would like to sit him down and have coffee, if he drank it, and then ask him why and what motivated him.
JZ: And that’s why I’m really grateful for the chance to have sat down over the virtual phone line and had a chance to talk to you about this book. Perhaps it will be one of a series as this filters in. Is there a prospect that you’d write another? Or does this feel again so cathartic like…
EK: I’m interested in writing a book called “Other People: What are They Good For?” Just from the perspective of a lone person. Like what are other people for? Are they just to give me pleasure? Should I just put up a wall against them and keep them from hurting me? Or is there some more fundamental use for them? I just find it interesting.
I mean, I’m pro-other people, but I think that’s something that people so easily fall into sanctimoniousness about, where people are just like, “Well, you know what it is? You should love everyone else as much as you love yourself.” But sort of deep down, no one really does that, or very few. Why do people say that if they don’t really think it? It’s just kind of like they’re trying to get their hand in their pocket by telling you that your money and their money are the same thing. I just find it interesting.
I suspect it will be, like, it’s a little scary to me. I feel like it’s, “Oh, I hope I don’t come out of it more selfish than I was to begin with. I hope I come out writing it less selfish and a better person. But maybe I’ll change my mind about what it means to be a better person.” I don’t know. I’m puzzled by it. I’m interested by it.
JZ: It might be the kind of book, given the title, to co-author, crowdsource, or otherwise write from multiple points of view.
EK: Yeah, that’s so interesting. I’m so interested in collaboration. And I think it’s tricky because sometimes when we enter into collaboration, we protect vulnerable parts of ourselves and we put forward a social self. And that’s going to make it less interesting. But if you have people who are really not doing that, then it’s very exciting because you get something amazing, like Coleridge and Wordsworth and Lennon and McCartney, people like that.
JZ: Yeah. EK, thank you so much for this kaleidoscopic chat around a book that really does divide into so many directions. I feel lucky to have read it and will be eager to hear from others who have, and to carry on that conversation.
EK: Well, thank you for the opportunity. I’ve enjoyed talking about it and talking with you.
Eric Kaplan is a writer and producer of the Big Bang Theory. He’s also a student and teacher of philosophy. Put the two together and you get Does Santa Exist?, an exploration of metaphysics, life, and ethics, from the point of view of a dangerously smart comedian. Eric and I recorded a conversation about his book, below. (Spoiler non-alert: we do not declare whether Santa exists.)
“CANÁRIO-DA-TERRA-VERDADEIRO (Sicalis flaveola)” by Dario Sanches on Flickr. Licensed under Creative Commons Attribution-ShareAlike 2.0
Guest post by Naomi Gilens, J.D. Candidate, Harvard Law School
[I’m pleased to feature on the blog some of the best work undertaken by HLS students on Internet-related topics. –JZ]
In 2002, the FBI used the newly-passed Patriot Act to demand that libraries secretly turn over records of patrons’ reading materials and Internet use. The libraries had to comply – even though such secret requests go against the entire ethos of a professional librarian. To get around the government’s mandate not to disclose the orders, some libraries came up with a potential workaround: they hung signs on their entrances stating, “The FBI has not been here (watch very closely for the removal of this sign).” The idea was that, like a canary in a coal mine, the presence of the sign would reassure the public, and its removal would signal to those watching closely that all was no longer well. An order not to disclose something may differ legally from an order compelling continued, false notices that no national security request has been served, and warrant canary notices work by exploiting that difference.
Warrant canaries have been discussed in some Internet policy and privacy circles since the initial deployments, and recently some major companies appear to have adopted the libraries’ approach in order to send signals about the digital data the companies hold on their customers. For example, last November, Apple made headlines for including a warrant canary in its biannual transparency report, declaring:
Recently, observers noted that Apple removed that text from its last few transparency reports, prompting speculation that the company may have actually been served with a 215 order for records on Apple users.
Apple isn’t the only one to have adopted a canary. Since the Snowden disclosures began last summer, the public has become increasingly sensitive to privacy concerns and tech companies have come under commensurate pressure to disclose how they share user information with governments. As a result, many companies have begun experimenting with warrant canaries in an effort to increase transparency. Encryption and information security providers like Silent Circle and Wickr have been leading the trend:
And even popular social networking sites like Tumblr have picked up on the approach:
Up until recently, these canaries have all remained alive and well. It’s possible that this is still the case, as it’s not entirely clear yet whether Apple actually intended to kill its canary and signal that it had received a 215 order. Though Apple’s transparency report no longer includes the statement that “Apple has never received an order under Section 215 of the USA Patriot Act,” it now says that “Apple has not received any orders for bulk data.” Section 215, which allows the government to collect business records related to national security investigations, is an authority under which the government carries out the bulk collection of Americans’ phone record metadata for foreign intelligence purposes.
Nonetheless, the fact that Apple removed its canary language from its most recent transparency reports has provoked a spate of speculation as to what the change signifies. Mike Masnick at TechDirt, for example, has suggested that the Justice Department may have pressured Apple to change the language. Another possibility is that Apple just never intended to adopt a warrant canary to begin with. In telling the public it had never received a national security order under Section 215, Apple may have simply failed to think through what would happen if it ever did receive a 215 order. If that is the case, the company would have been surprised by the press coverage lauding it for adopting a canary. Changing its language may have been a strategic move to remain generally transparent, while making it clear that the statement is not a canary that can be relied on to communicate the fact of a national security request.
As Chris Soghoian of the ACLU pointed out, “There is a lesson to be learned here: once you post a warrant canary, it needs to stay in the same place and use the same language.” Indeed, warrant canaries could be at their most effective if companies work together to adopt standardized language and publication cycles, making it crystal clear to the public that they are intentionally publishing canaries. Then, should the canaries disappear, observers can be confident that the company did actually receive a national security order.
What if Apple really is signaling that it has been served with a 215 order? If it did receive such an order, it would likely have felt obliged to remove its canary statement whether or not it actually wanted to communicate the fact of the order to the public. After all, leaving it in the transparency reports would be a direct lie to the public (and to Apple’s shareholders). Replacing it with a statement that the company had never received an order for bulk data may have been an intentional attempt to avoid liability for violating the gag order by confusing the message that killing the canary would have otherwise sent.
Apple has so succeeded in confusing its message (see: this blog post) that it is surely in no danger of prosecution for violating the gag order. But as canaries become increasingly common, it seems inevitable that such a scenario will take place in the near future. When it does, it’s possible that the government will prosecute the company that killed its canary, arguing that the company has violated the gag order by communicating the fact of the national security order to the public. The company is likely to respond with a First Amendment defense that, while the government can prohibit a company from speaking about an order, it cannot compel the company to publish an untrue canary statement. Essentially, this argument turns on the idea that compelling a person to be silent is categorically different than compelling a person to lie.
The question whether the government can force someone to lie appears to be a novel one. As EFF has explained, the outcome of a case is likely to depend heavily on the actual facts before the court. Apple’s might be an ideal test case—the broad language of its canary, combined with the company’s huge customer base, ensures that even if Apple did kill its canary, no individual user would have reason to suspect that his or her own personal data was requested. As a result, killing the canary would cause only minimal harm to national security, and the interest in preventing that harm is easily outweighed by Apple’s First Amendment interest.
Other companies publish more granular canaries, which provide individual customers with more specific information about the security of their own personal information. CloudFlare, for example, publishes a series of different canary statements tailored to specific services it provides—among others, it states:
If CloudFlare killed this canary, it would alert users that their encrypted communications may no longer be secure, and at least some of those users would be likely to close their accounts and move their information to another provider. Theoretically, a company could even create individual canaries for each user and email them to the user every day, alerting the user that no requests for his or her information has been received. Killing this canary would provide highly useful information to the subject of a national security investigation, and one can imagine that the government would vigorously oppose it.
The hypothetical canary that provides individualized notices to each user illustrates the extent to which canaries are essentially end-runs around lawful gag orders. Companies exploit the potential legal loophole in the difference between compelled silence and compelled lies in order to communicate information that they would otherwise be prohibited from sharing. The fact that so many companies are adopting canaries, even at the risk of exposing themselves to litigation and—at the outside—potential criminal liability, highlights how out of step even routine national security requests have become with the companies’ willingness to turn over information on their users. Like Apple’s recent embrace of automatic encryption, canaries are a symptom of the growing public desire to maintain control over personal data. In the end, then, canaries do not only signal information about national security requests that companies couldn’t otherwise communicate; they also signal the dissonance between the government’s emphasis on secrecy and industry’s willingness to cooperate. The era of companies sharing data with the government in the name of patriotism with just a shake of the hand is now over.
To read more, see Naomi’s paper on the subject, available at SSRN, and EFF’s FAQ here.
About Jonathan Zittrain
Archived blog for Jonathan Zittrain, Author of The Future of the Internet
November 30th, 2011 at 12:37 pm (#)
Just curious, have you ever tried Linux before?
When you restrict your analysis to walled-garden OS’s, even if the majority people still don’t use them on their PC (phones are not PCs), what do you think the end result is going to be?
November 30th, 2011 at 12:43 pm (#)
The nerds are mad. Just look at their reaction to Apple. They just HAD to jailbreak the device to “protect” us from no configuration needed computing. Every prediction they made was dire and wrong.
November 30th, 2011 at 12:52 pm (#)
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November 30th, 2011 at 1:00 pm (#)
[…] via The PC is dead. Why no angry nerds? :: The Future of the Internet — And How to Stop It. […]
November 30th, 2011 at 1:02 pm (#)
“Microsoft never dared to extract a tax on every piece of software”
Microsoft did however extract a tax of sorts of of EVERY PC vendor requiring them to pay for Windows for every device they manufactured whether it shipped with Windows on it or not. Thereby trying to squeeze competing OSes on Intel x86 hardware out of the market for Desktop Computers. A Tax by any other name would be just as regressive.
November 30th, 2011 at 1:17 pm (#)
To answer your last point, the “why do the developers run that gauntlet?” bit, a lot of them make a lot more money on the various app stores than they do setting up their own web site and accepting PayPal. I think the walled gardens are illustrating that consumers spend a lot more money in walled gardens than outside them.
And heck, as a consumer myself, I’m comfortable not just having to send my credit card number to some guy with a web site and an order form. The “real internet” and the “walled garden” is the difference between shopping on Craigslist, and shopping on Amazon’s used goods market. The wild west of Craigslist may be a place where I can find a better deal and a freer market, but there’s a lot of noise to sift through to find the signal. Sometimes, that extra search cost isn’t worth it to me.
Isn’t this your Red PC vs Green PC thing all over again? Why is having an opportunity to choose between a walled garden and the wilderness supposed to make nerds angry? You proposed it as a compromise between the two, and it seems like we have it now.
November 30th, 2011 at 1:33 pm (#)
The nerds are fine because every smart nerd I know at least uses an Android phone because it still gives you some degree of freedom. The majority of simple minded sheep are happy to get locked in to something like Apple’s eco system.
I do not like Apple at all for what they do but I’m fine with selling apps for Android and iOS. It’s ok to get paid… even by sheep.
November 30th, 2011 at 1:35 pm (#)
Just one thing, Apple is not the only vendor in town. If some people choose to use Apple and their app service system that’s their prerogative. We still have Microsoft selling their stuff, Linux is widely available and its getting easier to install and run them on PCs. So any one who wants to get out the stranglehold of Apple or Microsoft can easily do so. I for one exclusively use Linux at home.
November 30th, 2011 at 1:43 pm (#)
The PC is not dead yet. Businesses will use PC’s. It may be diminished, but not dead.
November 30th, 2011 at 2:16 pm (#)
There are no angry nerds because they can choose to leave. They can get a Linux machine and have even more hacking fun than they did before.
November 30th, 2011 at 2:38 pm (#)
the premise of this article made me lol.
the pc is not dead.
and the nerds are not angry, because they are busy working on their pcs… creating other new technologies for people to worry about.
ingenuity will always be on the side of the masses. with the size of the global population where it is today, nothing short of mass-extinction can stop humanity’s forward momentum of inovation.
the painful times ahead will only increase the veracity of said ingenuity.
November 30th, 2011 at 3:11 pm (#)
I suspect that most of the nerds are still using open environments, and that the vast majority of people now flocking to tablets and smartphones and completely away from laptops and desktops were people for whom laptops and desktops were never really the best choice anyway. Again, this is merely speculation, but I would guess that the vast majority of PC users purchased them so they could correspond via e-mail and surf the Internet, and maybe write up the occasional document or spreadsheet. They probably would have gotten a tablet or smartphone right off the bat, execpt for those things didn’t even exist back then and so they had to make do with machines that were ridiculously overpowered with respect to their needs.
It’s kind of like everyone buying a KitchenAid stand mixer with a full complement of attachments when all most people ever do is beat eggs for omelettes, and then someone comes along and invents a hand-held eggbeater. It’s lighter, it’s more portable, it’s more power-efficient, it doesn’t require dedicated counter space, and it’s more intuitive for all of those people making omelettes. Most people are going to switch to the hand-held version, but those people who were also making dough and chopping salad and grinding meat and cranking out pasta are going to stick with their stand mixers. It’s not that the emergence of the hand-held version suddenly created a new group of users; there were two groups from the start and the hand-held version simply highlighted that difference.
I don’t think that nerds (and I count myself among them) are really going to get angry about a tool that isn’t useful to them. It’s when the tool that I love starts to become unavailable that I’d start getting mad. If companies actually stop producing PCs, that’s when you need to watch out!
November 30th, 2011 at 3:39 pm (#)
This article is spot on. People should always have the choice on any of their computing devices to stay within the walled gardens (if they really want to) or wander outside. These devices should not be locked down. Anyone should be able to provide an “app store” for any of these devices.
I run Linux on several of my own and my kids’ computers and the only real problem they have had with Linux is interfacing with a walled garden iPod. (Generic music players — no problems.)
At least (as the author acknowledges) the common PC operating systems aren’t locked down — yet!
November 30th, 2011 at 3:47 pm (#)
I am writing to applaud your article. It is well researched and well written. Many of the responses posted here are very short-sighted and fail to address the overall point of your article. Apple, Amazon and other software companies have demonstrated that huge profits are possible via this closed model of software distribution. There is no stopping this juggernaut because it is driven by profit and capitalism.
To argue there currently are other choices to Apple is to miss the point that we’re seeing an irreversible industry transition that is not better for consumers. Your comparisons to the Microsoft anti-trust cases makes this change appear very stark. What was once considered worthy of dividing Microsoft into two companies is now almost quaint compared to the rights the majority of buyers are giving away without a second thought.
I think the true nerds are angry but we’re seeing a redefinition and broadening of what defines a nerd to include less and less technical people. The notion of a geeky hacker is eclipsed by a hipster social platform user. For example, in the eyes of the non-technical is there really a difference between someone who knows how to expertly build web sites versus one who can expertly use them? The masses are becoming the nerds and they lack the knowledge to avoid the trap that they are dragging us all into. I find it difficult to be hopeful.
Sorry for the long comment. I just really appreciated your writing and after reading these responses I felt they all missed the mark.
November 30th, 2011 at 3:56 pm (#)
The nerds aren’t angry because we know the PC isn’t any more dead than it was the last dozen times Apple fanboys got confused about their place in the world.
This is the same breathless panic that floats to the surface every couple years. It’s also completely wrong: computing was purely service driven for its first 40 years.
Read a book, kid. You don’t know any more than late Windows and today, and that ain’t enough to talk about history or the future.
November 30th, 2011 at 3:57 pm (#)
Sadly, on a moderated site, no criticism will appear.
November 30th, 2011 at 4:53 pm (#)
Guess what, this page is powered by WordPress. (Spelled out right in the footer.)
So you’re using Linux and open source software right now–via a “PC” somewhere at MIT (18.168.0.26).
I have three Linux PCs at home and more Linux servers all over the US. Nothing comes close. I mostly use Debian, Fedora, CentOS. Most of the apps you use day-to-day, if they’re not using Linux for the frontend, they’re using Linux on the backend.
If you look at the data, the all these “mobile” devices are powered by the Internet. Guess what, the Internet is powered by Linux. So you can cry wolf all you want but Linux and the “PC” are here to stay. Even Android is Linux and all of Apple’s crippleware is UNIX, so good luck with that “PC is dead” hype.
PC != Windoze. But Windows isn’t really dead either–there are way too many applications out there that people need to survive, run their business, etc. Part of that is about the old peripherals and devices and machines real people just need to run their business, run their factory, run whatever they do. And I really doubt the Apple zombies want to rewrite two decades worth of dusty software. How hip would that be? So you’re stuck with Windows for a LONG TIME.
November 30th, 2011 at 6:02 pm (#)
Have you heard of JavaScript? Consumer apps will be in the web not on your hardware.
November 30th, 2011 at 6:06 pm (#)
This is a stupid article. 🙂
There are a lot of places wher you cant get enugh bandwith for the computing. You need resource at the local.
Maybe you will have a few ARM in the phones, fridges, … You will have tools for different jobs. Tablets, ebook readers for gaming and fast internet access, or for ebooks. But you will use your desktop or laptop for your work, or gaming.
Maybe you will not have a classic desktop, only a laptop, and for gaming a console.
There was a lot of vision, but can you remember the first net pc’s?
Cloud computing and virtualization will be popular at workplaces, but thin clients are made not for everything.
November 30th, 2011 at 6:09 pm (#)
[…] Fragt sich Jonathan Zittrain. A flowering of innovation and communication was ignited by the rise of the PC and the Web and […]
November 30th, 2011 at 6:28 pm (#)
The PC is dead? Really? Have you tried doing email on an iPad? Copying & pasting is an exercise in frustration.
Where are the spreadsheet apps for the iPhone? How about creating a document with a mobile device?
How soon do you think Adobe will port Photoshop to the iPad? Don’t hold your breath.
Mobile devices will create new types of apps, but keyboard- and mouse-intensive applications are not practical on the tiny screen.
November 30th, 2011 at 6:54 pm (#)
PC = personal computer = desktop computer = tablet computer = mobile phone form factor computer; I believe what your really trying to say is operating system vendors are looking to control the distribution of software on their platforms. Well yes, yes they are but as you can tell just by looking at iphone from a technical perspective it makes little difference as those silly limitations can always be side stepped and removed. So “nerds” (a stupid term btw) could careless; it just another interesting challenge. Finally think about this; there are still an amazing amount of companies using mainframes and today brand new mainframes are still manufactured and sold. So if all these companies contracted mad cow disease and left the open IBM compatible PC market this would only create a hole that so many in the market would love, LOVE to fill; and I think that could be a very good thing.
November 30th, 2011 at 6:55 pm (#)
Microsoft is getting into this game, too. They’ve announced that Metro apps will only be available from Microsoft’s store, and while Windows 8 Intel PCs will run “legacy”, side-loaded applications, Windows 8 ARM tablets will only run Metro apps. My employer makes software, some of it runs on tablets. Currently our customers exclusively use Windows XP tablets, but the handwriting is on the wall – they will switch to Windows 8 tablets soon enough, and when they do they will want our products in Metro form. But our products are FDA certified medical devices – we CAN’T distribute them through Microsoft’s store, even if we were willing to give them a 30% cut of our gross sales. We may end up re-implementing everything as Web-based applications which they will then host on dedicated servers and access via Internet Explorer (you can bet Firefox and Chrome won’t be available for Windows 8 tablets).
November 30th, 2011 at 10:43 pm (#)
microsoft did indeed tax every piece of windows software. Visual Studio.
December 1st, 2011 at 2:07 am (#)
I wonder why you called this “The PC is dead”.
There is nothing in here to support your claim, because you really only wrote about today’s mobile device platforms.
December 1st, 2011 at 3:18 am (#)
[…] What used to be a Sisyphean struggle to stanch the distribution of books, tracts, and then websites … @3:26 am Comment (0) […]
December 1st, 2011 at 5:14 am (#)
This is excellent stuff, and more readable than the book, which I found slightly overwrought. So please, write more!
It’s tempting not to be worried about the OS gatekeepers, since if you have physical access to the hardware you can run what you like (i.e., Linux). But that’s an illusion, since every useful app is now internet-facing.
We need to focus at all costs on keeping the browser separated from proprietary cloud services (Firefox being the last major bastion of freedom). Then we need some kind of cross-platform open standard for web apps. Finally, perhaps, we have to build some non-profit competition for the cloud monopoly providers.
And since all this is inevitably political, that means spreading the word about our impending status as supplicants and sheep rather than empowered citizens. It means getting people angry.
December 1st, 2011 at 5:17 am (#)
There are no unhappy nerds because you are wrong.
December 1st, 2011 at 1:12 pm (#)
For the folks here claiming this article is wrong or stupid (are you serious?) please cite some facts to backup your claims. Please read the news and be aware of the current direction of the industry. Perhaps the PC isn’t currently dead but I don’t think that is the point of this article. I think the point is that it is a forgone conclusion that it will be dead. Google “Apple on track to become leading global PC vendor”. Apple isn’t taking over the world but they are demonstrating that the most profitable way to sell hardware and software is through this closed, curated, and censored ecosystem. It is a fact that other companies seeking profit will follow a similar path to maximize returns for their investors. We are already seeing this happen even with the Android platform: Kindle Fire is closed, BN Nooks are closed, etc. Get over your angst about “Apple Fanboyism” or whatever and look at the facts. Even if the prediction doesn’t come true it is hardly unreasonable to expect these trends to continue down the path of more and more closed OS vendor controlled platforms.
December 1st, 2011 at 3:15 pm (#)
The PC, as a toy for nerds, has always been a niche product. The average computer user has always wanted an appliance – whether to write a document, or analyze some numbers, or do some research.
The PCs of yesteryear were not user friendly. As they became more user friendly, they became more commoditized, and , consequently, more of an appliance – can you think of any application that doesn’t use ctrl-C and ctrl-V for copy and paste? Aside from emacs and vi (which are hardly mainstream), I can’t. Twenty-five years ago, every application had its own commands for cutting and pasting.
Nerds aren’t angry because the computer is still what they remember it to be – a general purpose box. That the vast majority are moving away from the PC to their appliances doesn’t bother them in the least.
They will only get up in arms when PCs are no longer available. Perhaps, over the next decade or maybe longer, PC as we now know it may no longer exist. Perhaps the Personal will be removed from Personal Computer. Instead, everything will be centrally delivered from some cloud, our PCs being nothing more than dumb terminals. At this point, perhaps they will get angry.
December 8th, 2011 at 8:00 am (#)
[…] The PC is dead. Why no angry nerds? Power is fast shifting from end users and software developers to operating system vendors ::: The Future of the Internet […]
December 14th, 2011 at 9:44 am (#)
[…] bit about Apple’s content requirements for both the iOS and Mac App Stores in JZ’s The PC is Dead post. As JZ […]